2017 International Conference on Engineering, Technology and Innovation (ICE/ITMC) 2017
DOI: 10.1109/ice.2017.8280030
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A sentiment analysis solution for the re-design of product-service systems

Abstract: In an extremely competitive economy, companies need to get ahead of competition as fast as possible, both in delivering quality of products and services, but also in extending their lifecycle to match the expectations and needs of customers. Analysing where product and service systems are lacking in terms of customer requirements is crucial. Currently it might take some time for information to travel from customer to producer, since the connection may include stores and local representatives before reaching th… Show more

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Cited by 4 publications
(4 citation statements)
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“…testing the component processing the generated dataset. On the DIVERSITY platform described in [7] there is a set of components dedicated to the Sentiment Analysis. This is the component of the DIVERSITY platform that uses the generated dataset for testing purposes.…”
Section: Resultsmentioning
confidence: 99%
“…testing the component processing the generated dataset. On the DIVERSITY platform described in [7] there is a set of components dedicated to the Sentiment Analysis. This is the component of the DIVERSITY platform that uses the generated dataset for testing purposes.…”
Section: Resultsmentioning
confidence: 99%
“…Ref. [44] focuses on simplifying the information search process for designers by proposing a method to merge and present product design-related insights from social media. The method was applied to the re-design of PSS whiles considering user feedback from multiple sources.…”
Section: Sentiment Analysis For Product Designmentioning
confidence: 99%
“…The styling of products will change with the function of products, the needs of users and the development of the times, which is the objective law of evolution of the product styling. The accuracy of design positioning will directly affect the success of product design and development [8][9] . In the early stage of the product styling re-design, the designers need to make clear the direction of design through the detailed analysis of social needs and the product features.…”
Section: The Product Styling Re-design Positioningmentioning
confidence: 99%