A Smart Updater IT Governance Platform Based on Artificial Intelligence

Abstract

This Information technology (IT) has a crucial role to improve business processes in companies. Getting the best technologies rapidly becomes as significant as understanding and developing the business plan of organizations. Thus, different IT best practices and norms are used by companies to help their services and IT business. These standards are set of best practices based on the experience and knowledge of numerous organizations; each of them focuses on specific governance issues such as ISO 27001 and ISO 27002 for IT security management, PMBOK and PRINCE2 for project management, ITIL for IT service management and COBIT for overall governance of an organization. As part of a collective research project that focuses on the IT governance axis, we have developed a smart global IT-GRC platform that allows to IT manager to design his own repository, considering the powers of each best practice, the organization's context and the IT strategic needs expressed by their stakeholders. To ensure the durability and the continuity of this project, we must consider the evolution of the IT GRC market, the problem posed is how to integrate recent versions of IT GRC frameworks, and how to ensure a periodic update of the knowledge base of the global IT-GRC solution. It is the subject of this paper and the second part of an IT-GRC research project.

Implementations of Artificial Intelligence in Various Domains of IT Governance: A Systematic Literature Review

“…Chakir et al [4] developed an intelligent IT-GRC platform, enabling IT managers to customize their own repository while taking into account the effectiveness of each best practice, the organization's specific context, and the IT strategic requirements expressed by their stakeholders. This study focuses on the efficacy of using various IT governance standards and best practices within organizations rather than on the stages or processes of IT governance.…”

“…Previous studies indicate that AI can be utilized to support the implementation of AI governance. Organizations can employ AI to determine IT governance standards/best practices [4] and develop an appropriate business strategy [10], [18]. Previous studies have also reviewed frameworks and models for IT governance that AI can effectively support [7], [19], including in the government sector [2].…”

“…AI has facilitated the development of methods and tools for managing computer-based knowledge and techniques for knowledge-based reasoning and analytical thinking. These include knowledge modeling and acquisition, analytical reasoning, machine learning, multi-agent systems, natural language processing, and analogical reasoning [4].…”

“…The application of AI to IT Governance has enormous potential to improve management performance and reduce costs. However, this also raises challenges that must be overcome and managed effectively [4]. Surprisingly, most companies that already implement AI in their business strategy priorities report only 11% significant financial benefit [8].…”

Big Data in Educational Institutions using RapidMiner to Predict Learning Effectiveness

“…Data mining analytics and Artificial Intelligence (AI) can help each other to analyze student grades and get accurate value predictions so that they can determine 406 student performance in an institution. There is also Artificial Intelligence (AI) which is a discipline that can be described in two ways, namely as a science that aims to discover the essence of intelligence and develop the intelligent machine itself; or as a field of science that finds techniques to be able to solve fairly complex problems that cannot be solved without applying certain other knowledge (for example, being able to make good and correct decisions based on large amounts of data and information) (Chakir et al, 2020b).…”