“…2.1) (Ulrich and Eppinger, 2012). Prior studies on product conceptualization focused on the marketing perspective (e.g., market segmentation (Chan et al, 2012), commercial analysis (Yan et al, 2011), stakeholders concern (Yan et al, 2009b)) and customer-centric analysis (e.g., requirements elicitation and management (Chang et al, 2013), customer attributes (Yan et al, 2009c), lead user identification (Sann and Baier, 2012)) rather than on the direct handling of conceptual design itself. However, even the highest standard of detail design cannot compensate for a poor design concept (Yan et al, 2006b).…”