2013
DOI: 10.5267/j.dsl.2013.03.004
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A state-of-art survey on TQM applications using MCDM techniques

Abstract: In today's competitive economy, quality plays an essential role for the success business units and there are considerable efforts made to control and to improve quality characteristics in order to satisfy customers' requirements. However, improving quality is normally involved with various criteria and we need to use Multi Criteria Decision Making (MCDM) to handle such cases. In this state-of the-art literature survey, 45 articles focused on solving quality problems by MCDM methods are investigated. These arti… Show more

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Cited by 25 publications
(18 citation statements)
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References 41 publications
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“…This paper attempts to test buyers' perception of the appearance of the product and to study the importance of visual and verbal features that can be used to design packaging to influence the cognitive and emotional perception of the targeted consumers, leading to the purchase decision (Hayden, 2009;Chind & Sahachaisaeree, 2012;Mohammadshahi, 2013). On this basis, we will initially introduce a literature survey of previous studies that dealt with the effect of visual and verbal elements and marketing innovations of packaging on the intention of purchasing by the consumer, and then we will do a field study with the consumers of soft drinks Coca-Cola to try to know the impact of packaging of this brand on the perceptions and intent of purchasing by the consumers in question.…”
Section: Objectives Of the Studymentioning
confidence: 99%
“…This paper attempts to test buyers' perception of the appearance of the product and to study the importance of visual and verbal features that can be used to design packaging to influence the cognitive and emotional perception of the targeted consumers, leading to the purchase decision (Hayden, 2009;Chind & Sahachaisaeree, 2012;Mohammadshahi, 2013). On this basis, we will initially introduce a literature survey of previous studies that dealt with the effect of visual and verbal elements and marketing innovations of packaging on the intention of purchasing by the consumer, and then we will do a field study with the consumers of soft drinks Coca-Cola to try to know the impact of packaging of this brand on the perceptions and intent of purchasing by the consumers in question.…”
Section: Objectives Of the Studymentioning
confidence: 99%
“…Supplier selection is one of the primary concerns on production planning and control (Khodadadzadeh & Sadjadi, 2013). A good supplier could reduce product interruption, increase the quality of the final product and provide better customer satisfaction (Mohammadshahi, 2013). According to Phil Crosby, quality specialist, a major portion of most firms' quality problems is due to weak selection of suppliers.…”
Section: Introductionmentioning
confidence: 99%
“…In friction drilling of difficult-to-machine materials, the bushing formation and tool wear are significant concerns that affected by spindle speed, feed rate and material properties of workpiece (Miller et al, 2007). Although, Ti-6Al-4V is play important role in industries and has different thermal properties from common difficult-to-machine materials such as AISI304, it seems need to conduct extensive studies (Ku et al, 2011;Ozler & Dogru, 2013;Mohammadshahi, 2013). In other word, study on effects of input parameters on output parameters and improve bushing height and shape and prolong tool life is necessary.…”
Section: Introductionmentioning
confidence: 99%