Research has shown that two-year community colleges lack the necessary support services to assist student veterans in their academic success. Two-year community colleges need to explore innovative ways to bring support services to the student veteran, in part from either a virtual or physical veterans' center, to demonstrate their dedication to this population. This research study used the Interpretative Phenomenological Analysis (IPA) as the strategy of inquiry that guided the researcher in making sense of the student veterans' perceptions of support services offered at their colleges. Research has consistently shown that student veterans are resourceful in finding creative ways to form camaraderie within their own community and are simultaneously reluctant to accept services unless they are in jeopardy of failing a course or losing their educational benefits. An alternative strategy adopted by colleges, rarely but effectively, to provide comprehensive services is the design of a veterans' center in a virtual setting. This approach does not replace the traditional veterans' center; it provides other resources to meet the needs of those veterans who have limited time because of work and family commitments. To explore the needs and the use of services by veteran students, this study collected data from three different two-year community colleges located in Massachusetts with six student veterans who served in either Iraq or Afghanistan. Findings consistently depicted the needs of student veterans in their educational pursuits, how they perceived their institutions in terms of the level of "veteran friendliness," and the importance of support services to their retention and degree completion success.