2022
DOI: 10.1177/23294884221091275
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A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions

Abstract: Despite well-recognized organizational benefits when speaking up is normative employee behavior, employees often remain reluctant to speak up in organizational settings. To date, strategies to promote speaking up have largely focused on policy and environmental factors, with scant attention paid to development of successful promotional messages. To explore message strategies for promoting speaking up, we randomly assigned participants ( N = 615) to four different message conditions and measured their voice int… Show more

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Cited by 7 publications
(2 citation statements)
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“…In addition, this article enriches the ongoing IJBC conversation about targeting communication behaviors which cultivate DEI success (Austin & Bisel, 2022; Gans & Monica Zhan, 2023; M. Mayfield & Mayfield, 2023b; Mishra et al, 2014; Yue et al, 2021). Haas and De Rozario (2020) also amplify the definition of CSR communication through extending its scope to DEI narratives “where diversity managers have the power to change values and beliefs of employees regarding diversity in the workplace by encoding new beliefs and values into social scripts that can be enacted in daily activities.…”
Section: Overview Of Csr Articlesmentioning
confidence: 96%
“…In addition, this article enriches the ongoing IJBC conversation about targeting communication behaviors which cultivate DEI success (Austin & Bisel, 2022; Gans & Monica Zhan, 2023; M. Mayfield & Mayfield, 2023b; Mishra et al, 2014; Yue et al, 2021). Haas and De Rozario (2020) also amplify the definition of CSR communication through extending its scope to DEI narratives “where diversity managers have the power to change values and beliefs of employees regarding diversity in the workplace by encoding new beliefs and values into social scripts that can be enacted in daily activities.…”
Section: Overview Of Csr Articlesmentioning
confidence: 96%
“…These findings give novel and relevant knowledge about diversity since social status often ties strongly with being a member (or not) of a dominant group. With a similar and positive focus, Gans and Zhan (2022) looked for ways to enhance worker voice and uncovered the power of stories in encouraging workers to use this input.…”
mentioning
confidence: 99%