A Storytelling Robot Managing Persuasive and Ethical Stances via ACT-R: An Exploratory Study

Augello, Agnese; Ottaviano, Simona; Gentile, Manuel; Lieto, Antonio

doi:10.1007/s12369-021-00847-w

Cited by 14 publications

(4 citation statements)

References 55 publications

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“…This design was made with the expectation that children will be comfortable in the presence of the robot, which will improve their learning. In [25], a storytelling robot that can converse about COVID-19 and adopt persuasive techniques and ethical stances was studied. Persuasion was based on theories from cognitive psychology, and ethical stances were based on models and theories in persuasion, virtue augmentation and virtue ethics.…”

Section: Storytellingmentioning

confidence: 99%

Social Robotics in Education: A Survey on Recent Studies and Applications

Youssef

Said

Kork

et al. 2023

Int. J. Emerg. Technol. Learn.

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Over the last years, social robots have been conceived to be used in various domains and for different purposes. This paper presents a survey on different applications and aspects of social robots in education. Different contexts are seen, ranging from children education, until higher education. A variety of applications and studies are reported, in areas like as second language tutoring, teaching assistance, and storytelling. Robotic platforms used in these applications are observed, and means of evaluation of users perception of robots are presented.

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Section: Storytellingmentioning

confidence: 99%

Social Robotics in Education: A Survey on Recent Studies and Applications

Youssef

Said

Kork

et al. 2023

Int. J. Emerg. Technol. Learn.

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“…More recently, Lieto and Vernero [42] supported that logical fallacies are a class of persuasion methods that are widely used in MobApps and web-based applications. These methods have been recognized as being effective in large-scale research investigations of persuasive news recommendations [43] as well as in the thematic area of HCI [44].…”

Section: Persuasive Technologymentioning

confidence: 99%

Using ChatGPT and Persuasive Technology for Personalized Recommendation Messages in Hotel Upselling

Remountakis,

Kotis,

Kourtzis

et al. 2023

Information

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Recommender systems have become indispensable tools in the hotel hospitality industry, enabling personalized and tailored experiences for guests. Recent advancements in large language models (LLMs), such as ChatGPT, and persuasive technologies have opened new avenues for enhancing the effectiveness of those systems. This paper explores the potential of integrating ChatGPT and persuasive technologies for automating and improving hotel hospitality recommender systems. First, we delve into the capabilities of ChatGPT, which can understand and generate human-like text, enabling more accurate and context-aware recommendations. We discuss the integration of ChatGPT into recommender systems, highlighting the ability to analyze user preferences, extract valuable insights from online reviews, and generate personalized recommendations based on guest profiles. Second, we investigate the role of persuasive technology in influencing user behavior and enhancing the persuasive impact of hotel recommendations. By incorporating persuasive techniques, such as social proof, scarcity, and personalization, recommender systems can effectively influence user decision making and encourage desired actions, such as booking a specific hotel or upgrading their room. To investigate the efficacy of ChatGPT and persuasive technologies, we present pilot experiments with a case study involving a hotel recommender system. Our inhouse commercial hotel marketing platform, eXclusivi, was extended with a new software module working with ChatGPT prompts and persuasive ads created for its recommendations. In particular, we developed an intelligent advertisement (ad) copy generation tool for the hotel marketing platform. The proposed approach allows for the hotel team to target all guests in their language, leveraging the integration with the hotel’s reservation system. Overall, this paper contributes to the field of hotel hospitality by exploring the synergistic relationship between ChatGPT and persuasive technology in recommender systems, ultimately influencing guest satisfaction and hotel revenue.

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“…Recent studies during the pandemic have shown a positive trend towards the incorporation of embodied social robots for workplaces [2,3], public buildings [4,5], and healthcare settings [6,7]. Furthermore, a virtual robot has also been used to persuade people to wear masks, wash their hands, social distance, and promote COVID-19 vaccinations [8].…”

Section: Introductionmentioning

confidence: 99%

Robust Face Mask Detection by a Socially Assistive Robot Using Deep Learning

Zhang,

Effati,

Tan

et al. 2023

Computers

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Wearing masks in indoor and outdoor public places has been mandatory in a number of countries during the COVID-19 pandemic. Correctly wearing a face mask can reduce the transmission of the virus through respiratory droplets. In this paper, a novel two-step deep learning (DL) method based on our extended ResNet-50 is presented. It can detect and classify whether face masks are missing, are worn correctly or incorrectly, or the face is covered by other means (e.g., a hand or hair). Our DL method utilizes transfer learning with pretrained ResNet-50 weights to reduce training time and increase detection accuracy. Training and validation are achieved using the MaskedFace-Net, MAsked FAces (MAFA), and CelebA datasets. The trained model has been incorporated onto a socially assistive robot for robust and autonomous detection by a robot using lower-resolution images from the onboard camera. The results show a classification accuracy of 84.13% for the classification of no mask, correctly masked, and incorrectly masked faces in various real-world poses and occlusion scenarios using the robot.

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A Storytelling Robot Managing Persuasive and Ethical Stances via ACT-R: An Exploratory Study

Cited by 14 publications

References 55 publications

Social Robotics in Education: A Survey on Recent Studies and Applications

Social Robotics in Education: A Survey on Recent Studies and Applications

Using ChatGPT and Persuasive Technology for Personalized Recommendation Messages in Hotel Upselling

Robust Face Mask Detection by a Socially Assistive Robot Using Deep Learning

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