A Study on Communication Breakdowns: Sources of Misunderstanding in a Cross-Cultural Setting

Korkut, Perihan; Dolmacı, Mustafa; Karaca, Burcu

doi:10.14689/ejer.2018.78.7

Cited by 45 publications

(3 citation statements)

References 11 publications

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“…On one hand, the study done by Aksoy, Uzunoğlu, and Akyar (2017), stressed the importance of developing ICC, in order to be an effective communicator and facilitate interaction with other cultures while studying overseas, which is one of the principal foundations to adapt to a new culture. On the other hand, Korkut, Dolmaci, and Karaca (2018) focused on analyzing how interculturality can diminish communication breakdowns that might appear during the cultural exchange; the two previous investigations took place in Turkey, where the participants faced culture shock to different degrees, then, this contributed to the present research insomuch as it discloses the effects of ICC in the students experience while studying abroad.…”

Section: Literature Reviewmentioning

confidence: 99%

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Education at a Glance 2021

2021

Education at a Glance

394

107

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This study describes the experience of international students while studying overseas, and how interacting with a new culture can cause shock at different levels. For doing so, this research was conducted under qualitative methods and implemented at a public university in Pereira, Colombia. The participants were pupils from inbound and outbound academic mobility that participated in exchange programs offered by the UTP. Every student represented a single case; therefore, this project was a descriptive multicase study. Bearing this in mind, the information was gathered through documents, semi-structured interviews, and questionnaires. To analyze the collected information, the researchers followed a process of contrast and comparison to develop a grounded theory and described the phenomenon under study. Furthermore, based on the findings, it was evidenced that all of the participants went through the four stages of culture shock established by Oberg (1960), and that engaging in these events influenced their lives in the short term; likewise, taking into account the outcomes of this inquiry, the researchers made some suggestions to the ORI, so they can help future international students in their adaptation process.According to Furnham (2010) to diminish the effects of culture shock, it is pivotal that pupils develop Intercultural Communication Competencies (ICC), along with enough accompaniment and orientation during the adjustment to the new cultural and academic systems.

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Section: Literature Reviewmentioning

confidence: 99%

“…Equally, Korkut et al (2018) inferred that stereotypes might result in deceitful expectations with respect to the outer culture; nonetheless, once pupils gain intercultural knowledge through experience, they develop a different attitude derived from the acquired intercultural awareness.…”

Section: Seiarc1u4mentioning

confidence: 99%

Education at a Glance 2021

2021

Education at a Glance

394

107

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“…Culturally bounded barriers can influence other communicators' perceptions and attitudes towards them. In this category, misunderstanding between the communicators can easily result in communication breakdown (Korkut, Dolmaci, & Karaca, 2018), due to the differences in language (del Pino, Higginbottom, 2013), values and standards of behavior (Lifintsev & Canavilhas, 2017), and ways of thinking (Hawke, Vaccarino, & Hawke, 2011). Individually rooted barriers can exert a direct impact on individual's behaviors in intercultural scenarios, such as feelings of remoteness (del Pino et al, 2013), low motivation and interest (Peltokorpi & Clausen, 2011), ethnocentric viewpoints (Keles, 2013), insufficient intercultural knowledge (Lifintsev & Canavilhas, 2017), stereotypes and inherent shyness (Keles, 2013).…”

Section: Barriers To Intercultural Communication: Rozkwitalska's Modelmentioning

confidence: 99%

An exploration of Chinese students’ perceived barriers to effective intercultural communication

Zhang

Zhou

2021

Journal of Language and Cultural Education

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Chinese students nowadays have more opportunities to engage in interactions with people from different cultures, but meanwhile, their performance in authentic intercultural communications may be impeded by a variety of barriers. In this study, we qualitatively explored and summarized various types of barriers of intercultural communication as perceived by 40 Chinese students, based on Rozkwitalska’s (2010) model. The findings revealed a series of universal barriers that coincided previous studies (e.g., lack of confidence, shyness, feelings of remoteness, nonproficient use of functional language), and enriched Rozkwitalska’s (2010) model with newly identified barriers (e.g., lack of stress tolerance, self-centered communication, protection of face, discrepant performance concerning SES and age). Our study examined intercultural communications in a more comprehensive manner and made an attempt to develop a well-established, coherent frame of theory-building in international education research. Practical implications for educators and schools are discussed.

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Introduction to Healthcare for Turkish-speaking Interpreters and Translators

Crezee

Eser

Karakaş

2022

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Health interpreters and translators often face unpredictable assignments in the multifaceted healthcare setting. This book is based on the very popular international publication (Crezee, 2013) and has been supplemented with commonly asked questions and glossaries in Turkish. Turkish is the home language of a very significant number of (now often elderly) migrants in countries outside of Turkey and this book provides an invaluable resource to those interpreting for these migrants in the healthcare setting. The book will also be invaluable to those interpreting for medical tourists from Turkey travelling to other countries for treatment. In short, this is an exceptionally useful and easily accessible handbook, in particular for interpreters, translators, educators, cultural mediators, health professionals and other practitioners working between Turkish and English - or other languages. Speakers of Turkish represent a rich and diverse range of historical, religious and cultural traditions. This book covers some of those, while also describing the Turkish healthcare system and touching on cultural beliefs and traditional approaches to health. This unique book is an indispensable vade mecum ("go with me") for anyone wishing to navigate language access involving speakers of Turkish in the healthcare setting.

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A Study on Communication Breakdowns: Sources of Misunderstanding in a Cross-Cultural Setting

Cited by 45 publications

References 11 publications

Education at a Glance 2021

Education at a Glance 2021

An exploration of Chinese students’ perceived barriers to effective intercultural communication

Introduction to Healthcare for Turkish-speaking Interpreters and Translators

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