A study on relation between crowd emotional feelings and action tendencies

Abstract

One of the trends in human-computer interaction (HCI) is that its increasing focus on social issues. Crowds are frequent social phenomena in society. Understanding the psychology behind crowd interaction and behavior not only forms a meaningful contribution to HCI, but also a significant contribution to the field of crowd management. This paper developed a set 13 crowd emotional feelings and investigated their relation with 11 action (behavioral) tendencies in both event and non-event crowd situations. The results are expected to be relevant for designing selfreport software to support the interactions between crowd managers and crowd members.

A landscape of crowd-management support: An integrative approach

“…However, these algorithms do not address emotional and psychological aspects of the individuals in a crowd. Insights into these aspects may be obtained in an automated fashion by mining social media [Martella et al, 2013] as well as automated self-reporting applications [Li et al, 2014]. Regarding high-level assessments and interpretations of a crowd situation, a number of algorithms have been proposed.…”

Simulation of Emotional Crowd and Applications

“…Studies show that crowd with certain kinds of emotions tend to perform certain actions (Li et al 2014). The study reveals that there is an association between emotional feelings and actions.…”