A study on the effect of team support and emotional exhaustion on organizational citizenship behavior of nurses in COVID-19 pandemic: mediation by team commitments

Dasgupta, Prasanjit

doi:10.1108/irjms-09-2021-0129

Cited by 7 publications

(4 citation statements)

References 42 publications

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“…When the organisation seems to support their employees and when the values of collaboration and participation are emphasised, this can result in higher displays of OCB as supported by other studies carried out by Dasgupta (2021) and Alshaabani et al (2021). The Department saw a heightened display of OCB during COVID-19, in terms of the loyalty employees extended to their organisation and their colleagues -which illustrates how Citizenship Behaviours are discretionary and do not form part of any job-related performance requirements (Benuyenah, 2021).…”

Section: Organisational Structure and Organisational Citizenship Beha...mentioning

confidence: 64%

“…Results reported that respondents agreed that teamwork and collaboration were critical to an organisation during a crisis like the COVID-19 pandemic. Moreover, Dasgupta (2021) asserted that OCB can arise as a personal choice; however, during the pandemic, healthcare workers like nurses exhibited OCB because they needed to perform duties that are not within their job scope or description, as they voluntarily performed other duties while the healthcare system was overburdened (Buhaid & Buheji, 2022).…”

Section: Organisational Structure and Organisational Citizenship Beha...mentioning

confidence: 99%

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The perceived impact of a global pandemic on a provincial department’s organisational structure

Nyanhongo,

Mokhutsane,

Mosebi

et al. 2023

SA Journal of Human Resource Management

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The study sought to determine the effects that the coronavirus disease 2019 (COVID-19) pandemic and lockdown had on the organisational structure of a provincial health department, specifically relating to performance management, employee productivity and organisational citizenship behaviour.Motivation for the study: Additional pressure on health workers, who were seen as 'essential workers' during the pandemic, motivated the investigation of how organisational structure affects employees' ability to perform their duties during crises. Research approach/design and method:The study employed a quantitative research approach, using surveys. A non-experimental research method and convenience sampling were employed and a sample of 207 respondents (n = 207) was achieved. Main findings:The respondents agreed that the pandemic did not cause a decline in their performance due to effective workload management. They also agreed that they still felt passionate about their work during the pandemic. They further posited that the pandemic emphasised the importance of teamwork. Practical/managerial implications:The study offers insights into some factors that produced successful outcomes when handling the pandemic, which can inform organisational strategy during any similar future crises. Contribution/value-add:The study adds to the limited literature linking human resources management and change or crisis management, which is critical when navigating a rapidly changing present and an increasingly uncertain workplace future.

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Section: Organisational Structure and Organisational Citizenship Beha...mentioning

confidence: 64%

Section: Organisational Structure and Organisational Citizenship Beha...mentioning

confidence: 99%

The perceived impact of a global pandemic on a provincial department’s organisational structure

Nyanhongo,

Mokhutsane,

Mosebi

et al. 2023

SA Journal of Human Resource Management

View full text Add to dashboard Cite

show abstract

“…The results of this study identify COVID-19-related stressors that cause emotional exhaustion will inhibit OCB behavior. (Dasgupta, 2022).…”

Section: Perception Of the Company's Work Safety Implementationmentioning

confidence: 99%

Predictors of Organizational Citizenship Behaviour (OCB) of Mature Age Employees during the Covid-19 Pandemic: A Systematic Review

Dewantara

2023

Int. J. Res. Publ. Rev.

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Organizational Citizenship Behaviour (OCB) is a contribution from individuals who go beyond the role in the workplace from what is assigned & rewarded. It is believed that employee OCB is one of the key success factors for organizations or companies in the face of Covid-19. This systematic review aims to analyze 10 international journals on what variables can be predictors of Organizational Citizenship Behavior (OCB) of adult employees during the Covid-19 Pandemic. The results of the systematic review show 15 variables that can have a positive effect on OCB, including: Employee perceptions of relationships with leaders & coworkers, Perceptions of justice in the workplace,

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“…Nurses are the frontline healthcare professionals who toiled a lot to take care of huge traffic of indoor and outdoor patients during the pandemic times. The third paper by Dasgupta (2022) examined how organizational citizenship behaviour (OCB) of such nurses is influenced by team support and emotional exhaustion. Further, the mediating role of team commitment has been explored between OCB and other constructs like team support and the emotional exhaustion relationship.…”

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confidence: 99%

Editorial: Managing under the shadow of the COVID-19 pandemic

Mishra¹

2022

IRJMS

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Managing under the shadow of the COVID-19 pandemicCOVID-19 engulfed the whole world with serious ramifications for people, the economy and society. Studies have reported a negative influence on mental health, work attitudes, employee motivation and productivity. Multiple agencies were involved in estimating the scale of the problem and ways to overcome the same. A study examining the impact of COVID-19 on firm performance based on the data of 371 firms, including construction, tourism, hospitality, food and consumer sector firms, reported that the tourism, hospitality and consumer sectors were most adversely affected by COVID-19 while construction and food industry were relatively less affected by the pandemic (Alsamhi, Al-Ofairi, Farhan, Al-ahdal, & Siddiqui, 2022). However, we quickly learnt many things, and there have been positive developments too. With this backdrop, I present the second issue of IRJMS on behalf of the entire editorial board and advisory board.IRJMS was born during the pandemic times, and the four papers out of the seven selected for the second issue of its first volume mentioned COVID-19 pandemic as a keyword in their title. Thus, the editorial gets its title, "Managing under the shadow of the COVID-19 pandemic". During pandemic times, technology has played a very vital role in overcoming our difficulties. The frequency and duration of online engagement of people have drastically increased. The first paper by Sumi and Ahmed (2022) has focused on this very behaviour, i.e., the online buying behaviour of young consumers from Bangladesh under the theoretical framework of the technology acceptance and consumer value theory during the COVID-19 pandemic. A conceptual model is used consisting of online buying behaviour as a dependent variable and attitude as a mediating variable while a set of seven variables, namely perceived usefulness, perceived ease of use, perceived enjoyment, convenience, wider selection, price and health aspects representing hedonic and utilitarian motivational values as independent variables. While using the survey method and structural equation modelling, authors have concluded that perceived enjoyment, price, convenience and health aspects positively influenced online buying attitudes, which in turn positively affected online buying behaviour.The next paper again belongs to the consumer behaviour domain wherein Arachchi (2022) explores the role of perceived corporate citizenship on purchase intentions among consumers of Sri Lanka during the COVID-19 pandemic through a survey-based study. The scholar has invoked multiple theoretical frameworks like social exchange theory, brand relationship theory and social cognitive theory. Readers may find several interesting findings regarding how to influence purchase intentions.Nurses are the frontline healthcare professionals who toiled a lot to take care of huge traffic of indoor and outdoor patients during the pandemic times. The third paper by Dasgupta (2022) examined how organizational citizenship behaviour (OCB) of such nurses...

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A study on the effect of team support and emotional exhaustion on organizational citizenship behavior of nurses in COVID-19 pandemic: mediation by team commitments

Cited by 7 publications

References 42 publications

The perceived impact of a global pandemic on a provincial department’s organisational structure

The perceived impact of a global pandemic on a provincial department’s organisational structure

Predictors of Organizational Citizenship Behaviour (OCB) of Mature Age Employees during the Covid-19 Pandemic: A Systematic Review

Editorial: Managing under the shadow of the COVID-19 pandemic

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