A study on the effects of emotional intelligence and workplace friendship on job satisfaction and performance of employees in micro-enterprises

Huang, Shien-Ping

doi:10.1080/09720502.2016.1196050

Cited by 15 publications

(10 citation statements)

References 19 publications

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“…Thus, these conflicts are inevitable, especially when this dynamic process takes place between people, who are experiencing negative emotional reactions (Barki & Hartwick, 2004). Based on previous studies, emotions and emotional intelligence (EI) affect both the workplace and organizational settings respectively (Ashkanasy & Dorris, 2017;Hopkins & Yonker, 2015;Riforgiate & Komarova, 2017), regulating workplace relationships (Mayer, Salovey, & Casuso, 2008), job performance (Dulewicz, et al, 2005;Hun Han et al, 2019;Nikolaou & Tsaousis, 2002;O'Boyle et al, 2011;Pekaa et al, 2017;Van Rooy & Viswesvaran, 2004); self-efficacy (Kostić-Bobanović, 2020; Rastegar & Memarpour, 2009;Salami, 2007) and job satisfaction (Anari, 2012;Extremera, Mérida-López et al, 2018;Huang, 2016;Miao et al, 2017;Platsidou, 2010;Sy et al, 2006;Zapantis et al, 2017). It is obvious that negative emotions and conflicts adversely affect professionals, especially in school contexts (Blankstein, 2004;Dufour et al, 2008).…”

Section: Introductionmentioning

confidence: 99%

Emotional Intelligence and Workplace Conflict Resolution: The Case of Secondary Education Teachers in Greece

Skordoulis

Liagkis

Sidiropoulos

et al. 2020

IJRES

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The aim of this paper is to examine the relationship between emotional intelligence and conflict resolution among secondary education teachers in Greece. The research sample consists of 130 high schools’ teachers in Greece. Data were collected using a structured questionnaire, concerning teachers’ working environment, their behavior during workplace conflicts as well as their emotional intelligence and were analyzed using descriptive and inductive statistics. The statistical analyses have revealed that the main reason for workplace conflicts in secondary schools is the existence of informal groups. In addition, emotional intelligence seem to have a direct relationship with conflict resolution styles, while a negative relationship between emotional intelligence and the frequency of involvement in workplace conflicts is observed. Furthermore, it was found that holding a position of responsibility does not play a significant role in conflict resolution style adoption. The research results show that the solution-oriented method is the most popular amongst the other conflict resolution styles. Last, it was found that the average score of emotional intelligence among the respondents was high.

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Section: Introductionmentioning

confidence: 99%

Emotional Intelligence and Workplace Conflict Resolution: The Case of Secondary Education Teachers in Greece

Skordoulis

Liagkis

Sidiropoulos

et al. 2020

IJRES

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“…As a result of empirical analysis, a positive relationship was found between JS and CI of expatriates. Huang (2016) revealed that employees with high levels of EI showed a stronger positive relationship with JS. In their study, Telli and Zehir (2016) revealed a positive relationship between CI and JS and also they observed that high CI increased JS levels of global managers.…”

Section: Literature Reviewmentioning

confidence: 97%

The Moderating Effect of Cultural Intelligence on the Relationship Between Emotional Intelligence and Job Satisfaction

Bal

Kökalan

2022

Front. Psychol.

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It is seen that employees with high emotional intelligence (EI) generally have low level of job stress; they can also integrate better with their jobs and provide a high level of job satisfaction (JS). This study aims to investigate the moderating effect of the cultural intelligence (CI) level of academicians on the relationship between their EI and JS. The data were collected from 470 academicians working in Turkish universities. The sample consists of 3 sub-groups: academicians that are Turkish citizens of and completed their entire education in Turkey, academicians that are Turkish citizens and received a part of their education abroad, and academicians that are not citizens of Turkey and completed their education outside of Turkey. According to the research results, it was found that there is a significant positive relationship between the EI level of the academicians and their JS. The research also determined that CI had a moderating effect on the positive relationship between EI and JS. The CI level of the academicians strengthens the positive relationship between their EI and JS.

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“…According to another definition, workplace friendship is an interpersonal relationship that involves mutual closeness between two or more individuals. Individuals who are parties of this relationship can set common goals and values and act by them (Huang, 2016;Biçer & Büyükyılmaz, 2019).…”

Section: Workplace Friendshipmentioning

confidence: 99%

A research on the variables that effect affective commitment to change

Ertem

Şentürk

2021

bmij

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Regardless of the change process level for businesses, employees' participation in the change process is a vital factor. Change as an attempt to question the current order and replace it with a more effective and efficient system requires employees to support and see themselves as part of the process emotionally. The research conducted in this context aims to determine the factors that effect affective commitment to change (ACC). In this context, it aims to guide businesses on which factors they should focus on in their change processes. In the study, a quantitative method was preferred, a questionnaire form was used as the data collection technique, and the data were obtained from healthcare professionals working in the Yozgat Provincial Health Directorate. The results indicated that perception of change (general perception, readiness for change, and being affected by the change) and emotional deprivation have negative effects on affective commitment to change. In contrast, communion striving, teamwork, social companionship and workplace friendship have no meaningful effects on the dependent variable.

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A study on the effects of emotional intelligence and workplace friendship on job satisfaction and performance of employees in micro-enterprises

Cited by 15 publications

References 19 publications

Emotional Intelligence and Workplace Conflict Resolution: The Case of Secondary Education Teachers in Greece

Emotional Intelligence and Workplace Conflict Resolution: The Case of Secondary Education Teachers in Greece

The Moderating Effect of Cultural Intelligence on the Relationship Between Emotional Intelligence and Job Satisfaction

A research on the variables that effect affective commitment to change

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