Abstract:Aims: This paper compares two similar studies, run on a sample of Spanish hotel establishments in two different years, 2003 and 2017. The objective was to observe how the two most frequently used information system technologies for companies have evolved over this period: enterprise resource planning (ERP) and E-business systems.
Methodology: To run the study, the ERP/E-business matrix model (Norris, Hurley, Hartley, Dunleavy and Balls, 2001) was adopted as a methodology, setting up a number of different scen… Show more
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.