A Study on the Relationships Among Work Characteristics, Burnout, and Turnover Intention of Social Workers Working in Multicultural Family Centers

최소연,; 장현숙,

doi:10.15300/jcw.2012.12.43.297

Cited by 2 publications

(3 citation statements)

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“…Choi and Chang(2013) summarized previous studies of burnout as follows. First, targets of burnout studies are helping professionals, and burnout is studied with relationships with their organizational characteristics [1]. Major targets are nurses [31], teachers [32] counselors [33], social workers [34], and their relationships with organizational environments.…”

Section: Burnoutmentioning

confidence: 99%

“…Work burnout has been a major issue of organizational management because burnout is the result of negative attitude and behavior of helping professionals such as nurses, counselors, and social workers. In particular, since burnout has negative effects on job satisfaction and leads to turnover intention [1], many studies have been conducted to identify the causes of burnout and seek ways to prevent it. Major factors affecting burnout are work-related factors, organizational factors, and superior-related factors.…”

Section: Introductionmentioning

confidence: 99%

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The Effects of Work Characteristics, Supervision, and Cultural Competence on Nurses’ Burnout

Choi

Kim

2014

IJBSBT

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This study examines the effects of work characteristics, superior supervision, and cultural competence on nurses' burnout. Controlling the effects of work characteristics and supervision, this study focuses on the effects of cultural competence influencing nurses' burnout. Participants in the study are nurses who are working at six small-and medium-size hospitals under 400 beds, which multicultural patients usually use, located in Seoul and Gyeonggi-do. The data were collected by the measure of cultural competence developed in Korea, and the standardized measures of burnout, workload, role ambiguity, and superior supervision. The statistical analyses include descriptive statistics of respondents' general characteristics, correlation analysis of relationships between variables, and hierarchical regression analysis of the effects of precedent variables on work burnout. The result of hierarchical regression shows that role ambiguity, subcategory of work characteristics, is positively related to burnout, and that supervision has no impact on burnout. In addition, it indicates that cultural competence (cultural knowledge and skill, cultural awareness, cultural attitude) is a statistically significant variable predicting burnout, and that the effect of cultural attitude is the largest among subcategories of cultural competence. The significance of this study is that it lays the foundation for nurses' cultural competence by examining the effects of nurses' cultural competence on burnout. Since work-related competence is not a choice but a must, more diverse education should be provided to improve nurses' cultural competence for multicultural patients.

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Section: Burnoutmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The Effects of Work Characteristics, Supervision, and Cultural Competence on Nurses’ Burnout

Choi

Kim

2014

IJBSBT

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“…According to previous studies, the reliability is .93. Turnover intention was measured by 4-item used by Choi and Chang (2012) [12].…”

Section: Measurementmentioning

confidence: 99%

The Effects of Ethical Management on Social Worker's Organizational Commitment and Turnover Intention

Choi

2015

Advanced Science and Technology Letters

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Abstract. This study examines the effects of ethical management in social welfare organization on social worker's organizational commitment and turnover intention. Especially, the study investigates mediating effects of superior and employee ethics on the relationships among ethical management, organizational commitment, and turnover intention. The analysis of survey data collected from 339 social workers shows that high ethical management is related to high level of superior ethical leadership and employee ethics, and that ethical management has direct effects on social worker's organizational commitment, but not on social worker's turnover intention. The Structural Equation Model analysis confirms mediating effects of superior and employee ethics on the relationships among ethical management, organizational commitment, and turnover intention. It indicates that both superior ethical leadership and employee ethics affect organizational commitment and turnover intention, but that the effects of superior ethical leadership on turnover intention are larger than those of employee ethics. Finally, the study suggests further implications of ethical organization management and superior ethical leadership for improving organizational commitment and reducing turnover intention in social welfare organization.

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A Study on the Relationships Among Work Characteristics, Burnout, and Turnover Intention of Social Workers Working in Multicultural Family Centers

Cited by 2 publications

References 0 publications

The Effects of Work Characteristics, Supervision, and Cultural Competence on Nurses’ Burnout

The Effects of Work Characteristics, Supervision, and Cultural Competence on Nurses’ Burnout

The Effects of Ethical Management on Social Worker's Organizational Commitment and Turnover Intention

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