A survey on user involvement in software Development Life Cycle from practitioner's perspectives

Abstract

User involvement is an important issue that is currently discuss in software development industry. This is due to the incidence of user frustration when using a software product. The literature on software development reflected that the involvement of users in all stages of user involvement in software development lifecycle (SDLC) process can contributes to the software usability. Although practitioners have agreed that user involvement in software development is very important but the extent of user involvement in practice is still unknown. This paper reports on a study that was conducted to investigate user involvement in the SDLC process. The objective of the study is to investigate the degree of user involvement in SDLC process. In the study the Human Centered System Development Life Cycle (HCSDLC) model was used as the research model. In the study a survey was carried out and 32 software practitioners has responded to the survey. The result of this survey indicated that user involvement is mainly concentrated in the functional requirement gathering rather than non-functional requirement gathering. This paper then concludes that practitioners do not involve users in the non-functional requirements gathering which then implies that users are not involved in determining the kind of software used during the SDLC process.

Involve Users or Fail

“…It is better for users to be involved at all stages of the development process as noted by Majid et al (2010) and Noyes et al (1996) for better project results. The involvement of users in the development process should have an impact; users should be able to influence the decisions being made and not involved for the sake of it (Damodaran, 1996).…”

“…Unlike authors that are specific about the stages users should be involved in the system development process, Majid et al (2010) and Noyes et al (1996) argue that users should be involved in all the different stages from the initial to the final phases of the process. Majid et al's (2010) research, where a survey on user involvement was carried out in the whole software development life cycle, concluded that involving users in all the phases of development is of significant importance and can in turn lead to a successful system.…”

“…Majid et al's (2010) research, where a survey on user involvement was carried out in the whole software development life cycle, concluded that involving users in all the phases of development is of significant importance and can in turn lead to a successful system.…”

Analisis Perbandingan Sistem Informasi Perjalanan Dinas Berdasarkan Elements Human Computer Interaction (HCI) (Studi Kasus : Dinas Kesehatan Provinsi Kalimantan Barat)

“…Selain itu, sistem yang digunakan juga harus di desain secara simple dan memiliki sistem navigasi yang mudah untuk dioperasikan (Hasnine dkk, 2015). HCI memiliki 6 aspek yang diperhatikan yaitu usability, understandability, learnability, operability, attractiveness, dan compliance (Majid, Noor & Wan, 2010). Untuk membangun sebuah sistem informasi yang digunakan untuk keperluan bisnis ataupun personal, HCI merupakan salah satu ilmu yang wajib untuk diperhatikan agar sistem yang dibangun dapat berjalan sesuai dengan kebutuhan user (Shiau, Yan dan Kuo, 2016).…”

A Comprehensive Analysis of Factors Influencing Quality of Requirements

“…1, it is evident that inception, elaboration, construction and transition are the four phases of software development life cycle (SDLC) and requirements forms the base for all the activities of SDLC phases. Requirements must be potential enough in terms of complete, consistent and unambiguous in order to develop a customer satisfied software during SDLC process [3], [4]. To possess enough potential to drive the above tasks, requirements must meet the highest quality.…”