A systematic literature review of interoperable architecture for e-government portals

Abstract

One of the roles of e-government portals is to provide a one-stop service to users. In order to fulfill this role, it requires collaboration with other government agencies and businesses to provide an effective one-stop center for users to access and perform various services. Current e-government portals are mostly lack of interoperability whereby users still need to access government services from various portals or websites. Interoperability is a technical requirement to achieve government services collaboration and integration. There are many challenges and approaches to achieve better interoperability in e-government portals. Architecture-based and model-based approaches are essential research areas that can improve interoperability starting from the planning stages. Architecture provides overall overview of e-government components and relationship between components. This paper systematically reviews current architecture-based approaches to find a suitable approach and its requirements to produce a better architecture for e-government portal based on the lessons learned from the previous works.

A Systematic Literature Review on Existing Digital Government Architectures: State-of-the-Art, Challenges, and Prospects

“…Accordingly, Sedek et al (2011) conducted a systematic literature review on the topic of interoperable architecture for Digital Government portals, published within 2001-2011. As revealed in the findings of Sedek et al, Service Oriented Architecture (SOA), a one-stop portal service center, semantic web services, integrated and interoperable Digital Government, and layered architectures are the most common current Digital Government architectures.…”

“…Interoperability and integration between data and applications (AlAbdali et al 2019; Defriani and Resmi 2019) and with various information systems (Helali et al 2011;Cellary and Strykowski 2009;Sedek et al 2011).…”

A hybrid architecture for one-stop e-government portal integration and interoperability

“…The literature review adopts the systematic literature review based on Kitchenham [19]. The design principles in this paper are derived from our systematic literature review [22] and architectural principles. The architectural principle is adapted from architectural principles by Gong and Janssen [21].…”

Interoperable SOA-based architecture for e-government portal

“…Based on our early study [29] and the related work discussed above, there is still limited work that provides comprehensive architectural framework towards a real one-stop e-government. Hence, we propose a hierarchical e-government domain architecture using an easy and a simple approach to ensure interoperability among government services and private services.…”