2021
DOI: 10.1002/csr.2210
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A systematic literature review on employee relations with CSR: State of art and future research agenda

Abstract: Within recent years, the literature on employee–CSR relations has grown significantly. However, the research is fragmented throughout various journals and disciplines, and we still lack a comprehensive literature review on the topic to show what we currently know about the employee relationship with CSR, and what we do not know. In this study, we conduct a systematic literature review on employee relations with CSR, based 331 journal articles. We analyze their methodological and theoretical approaches. Based o… Show more

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Cited by 76 publications
(58 citation statements)
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“…In addition, the number of firms committing to CSR and sustainability reporting is increasing yearly, as indicated by the Governance & Accountability Institute Report (Governance & Accountability Institute Report, 2021), which emphasized the global change occurring in the business environment and the growing demand for sustainable information. In the same line, much research has highlighted that engaging with CSR practices can promote stronger work engagement and enhance employee job satisfaction, organizational commitment, employee productivity, and retention [6,7]. Besides, CSR can increase customer loyalty and satisfaction [8] and improve production quality, stakeholder support, firm reputation, and sustainable business performance [9].…”
Section: Introductionmentioning
confidence: 99%
“…In addition, the number of firms committing to CSR and sustainability reporting is increasing yearly, as indicated by the Governance & Accountability Institute Report (Governance & Accountability Institute Report, 2021), which emphasized the global change occurring in the business environment and the growing demand for sustainable information. In the same line, much research has highlighted that engaging with CSR practices can promote stronger work engagement and enhance employee job satisfaction, organizational commitment, employee productivity, and retention [6,7]. Besides, CSR can increase customer loyalty and satisfaction [8] and improve production quality, stakeholder support, firm reputation, and sustainable business performance [9].…”
Section: Introductionmentioning
confidence: 99%
“…Despite an increasing recognition of the important potential role of employees in corporate social and environmental initiatives [14,15], Hsieh et al [5] argued that "as key stake-holders with a significant role in relation to CSR, employees have been paid relatively inadequate attention, especially regarding their motivation for and engagement with CSR" (p. 5). There remains "a need for future research on the more active role of employees in CSR relations" [16] (p. 2).…”
Section: Introductionmentioning
confidence: 99%
“…This puzzle motivates research exploring the impact of individual stakeholders' perceptions of CSR practices. Given that employees are considered the most important stakeholders within organizations, organization research investigates how employees respond to organizational CSR strategies [38], in a shift of focus from the macro-level to the micro-level. Most micro-level CSR research employs a subjective method (self-report) for individual investigation.…”
Section: Two Streams Of Csr Researchmentioning
confidence: 99%
“…In micro-CSR studies, employees are widely considered to be one of the most central stakeholders for organizational value creation. According to Onkila and Sarna [38], the research is dominated by studies indicating how employees should be involved in CSR (94 studies) and studies concentrating on the advantages of employee involvement in CSR (131 studies), with far fewer studies addressing disparities in employees' perceptions of CSR (48 studies). The research on the outcomes of perceived CSR is thus also limited.…”
Section: Affective Organizational Commitmentmentioning
confidence: 99%