A Trait-State Model of Trust Propensity: Evidence From Two Career Transitions

Werff, Lisa van der; Freeney, Yseult; Lance, Charles E.; Buckley, Finian

doi:10.3389/fpsyg.2019.02490

Cited by 13 publications

(6 citation statements)

References 109 publications

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“…PTTT refers to a general tendency that is not specific to one trustee or situation but refers to individuals' willingness to depend on technology across different situational contexts and technologies (McKnight et al, 2011). Theory suggests that trust propensity acts as a lens through which the behavior of other parties can be interpreted (Van Der Werff et al, 2019) thus creating a general trusting stance or level of faith in technology (McKnight et al, 2011). It can be argued that individuals with greater PTTT will be more likely to believe the social contract will be upheld, and in particular, that universal privacy hypernorms related to the rights of users will be adhered to.…”

Section: Theoretical Framework and Hypothesis Developmentmentioning

confidence: 99%

Examining the determinants of acceptance and use of mobile contact tracing applications in Brazil: An extended privacy calculus perspective

Fox

Werff

Rosati

et al. 2021

Asso for Info Science & Tech

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Mobile contact tracing applications have emerged as a potential solution to track and reduce the transmission of viruses such as Covid‐19. These applications require the disclosure of potentially sensitive personal information thus generating understandable implications for personal privacy. This research aims to determine the factors driving acceptance of these applications, with acceptance represented by three distinct variables, namely usage intentions, willingness to disclose personal data, and willingness to rely on health advice. The study examines the influence of perceived privacy, social influence, and benefits on acceptance of contact tracing applications among a sample of 1,114 Brazilian citizens. The study leverages social contract theory to demonstrate the importance of perceived control and perceived surveillance in the formation of individuals' perceptions of privacy. Integrating privacy calculus theory with social contract theory to include reciprocity and social influence, our findings suggest that perceived privacy, reciprocal benefits, and social influence all positively influence individuals' intentions to download or continue the use of contact tracing applications, while intentions to disclose information are influenced by adoption intentions, perceived privacy, and reciprocal benefits and individuals' willingness to rely on contact tracing applications for health advice is influenced by reciprocal benefits and disclosure intentions.

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Section: Theoretical Framework and Hypothesis Developmentmentioning

confidence: 99%

Examining the determinants of acceptance and use of mobile contact tracing applications in Brazil: An extended privacy calculus perspective

Fox

Werff

Rosati

et al. 2021

Asso for Info Science & Tech

View full text Add to dashboard Cite

show abstract

“…Related to the confidence of students who also experienced an increase, this also had a positive influence on the increased ability of students to choose and prepare for their desired careers. Having a self-confidence can predict the stability of individual career choices (van der Werff et al, 2019).…”

Section: Discussionmentioning

confidence: 99%

Adopting a cognitive information processing approach to increase students’ career maturity

Qamaria

Astuti

2021

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The results of a survey on students in a university in Kediri found the fact that students are still confused and do not have any idea about their future careers even though the study period is almost complete. This might be because they lack knowledge about career options that are appropriate to their field of study, feel less confident about their abilities, lack self-awareness related to their potential, and do not yet know how to prepare themselves for the work world. These phenomena illustrate the lack of student career maturity. This condition might cause an increase in the unemployment rate or job mismatch. Against this backdrop, we designed and implemented strategies to overcome these problems using a Cognitive Information Processing approach. In particular, we conducted Focus Group Discussions (FGD) with students, implemented career counselling, and carried out career socialization. This research used a pre-experimental design, particularly a one-group pretest and posttest design. The result shows that students experienced a significant increase in their career maturity. Students now have a better picture of career options that match their educational background, have short-term and long-term planning related to career readiness after completing education and have confidence in their abilities or potential.

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“…While the propensity to trust can be linked to a personality trait (Lucassen and Schraagen, 2012), it is formed through socialization (Gefen, 2000). Trust propensity may change over time, when a shift in an individual’s social network is experienced (van der Werff et al , 2019). Thus, citizens’ propensity to trust can be influenced by the involvement in social issues.…”

Section: Research Model and Hypotheses Developmentmentioning

confidence: 99%

The mechanisms that make social media effective in building citizens’ trust on local government

Torres

Augusto

Rodrigues

2023

DPRG

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Purpose Focusing on municipalities, this study aims to examine whether citizens’ engagement with local public administration activities on Facebook can have a positive effect on citizens’ trust. Design/methodology/approach Using data from 333 citizens and resorting to structural equation modelling, a conceptual model is tested. Findings The results show that communicating directly with citizens through social media can enhance the citizens’ involvement in social issues and their identification with their city council. The effect of citizen engagement on trust propensity is mediated by citizens’ identification with the city council and by citizens’ involvement in social issues. Practical implications The study provides a conceptual model that can be used by practitioners to improve practices that enhance citizen engagement and build trust in the local government. City councils should promote activities on social media that encourage identification and citizens’ involvement. Furthermore, the findings suggest that municipalities can increase trust by involving citizens in social issues. Originality/value This study contributes to a better understanding of the government social media phenomenon, highlighting and empirically testing the effect of citizen engagement on institutional trust. In doing so, a process to build citizens’ trust in their city council through social media is unpacked. The findings show that communicating directly with citizens through social media can enhance the citizens’ involvement in social issues and their identification with the city council. The important role of identification to build institutional trust is emphasized.

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A Trait-State Model of Trust Propensity: Evidence From Two Career Transitions

Cited by 13 publications

References 109 publications

Examining the determinants of acceptance and use of mobile contact tracing applications in Brazil: An extended privacy calculus perspective

Examining the determinants of acceptance and use of mobile contact tracing applications in Brazil: An extended privacy calculus perspective

Adopting a cognitive information processing approach to increase students’ career maturity

The mechanisms that make social media effective in building citizens’ trust on local government

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