A true friend becomes apparent on a rainy day: corporate social responsibility practices of top hotels during the COVID-19 pandemic

Gürlek, Mert; Kılıç, İlker

doi:10.1080/13683500.2021.1883557

Cited by 35 publications

(22 citation statements)

References 34 publications

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“…However, little is known about the effect of COVID–19 on corporate CSR initiatives ( Carroll, 2021 , He and Harris, 2020 ). This paper fills this gap and extends the literature that is so far limited to CSR supporting actions (e.g., Gürlek and Kılıç, 2021 , Talbot and Ordonez-Ponce, 2020 ) and environmental issues ( Akhtaruzzaman et al, 2021 , Guérin and Suntheim, 2021 ). It extends research by studying the economics of CSR activities during COVID–19.…”

Section: Introductionsupporting

confidence: 54%

“…For instance, García-Sánchez and García-Sánchez (2020) find that the 100 largest Spanish firms developed strategies and actions helping several stakeholders to survive during this unseen challenge, although Talbot and Ordonez-Ponce (2020) report that banks generally do little to support their clients and community. More recently, Mahmud et al (2021) and Gürlek and Kılıç (2021) provide evidence that firms showed more respect for their employees, customers, and communities and carried out many CSR activities to reduce the negative effect of COVID–19. Unlike these studies, we empirically test how and when the pandemic motivates firms to contribute monetarily to reducing the harmful effects of the pandemic.…”

Section: Introductionmentioning

confidence: 99%

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Corporate social responsibility budgeting and spending during COVID–19 in Oman: A humanitarian response to the pandemic

Baatwah

Al-Qadasi

Alshehri

et al. 2022

Finance Research Letters

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COVID–19 is causing economic panic among people, governments, and businesses, requiring greater corporate social responsibility (CSR). Using a sample of Omani-listed firms, this study shows that CSR budgeting and spending have increased considerably during the pandemic. It also shows that CSR budgeting is positively affected by the increase in COVID–19 deaths. CSR spending increases with the number of COVID–19 confirmed and fatal cases. These findings suggest that firms resort to CSR to reduce the negative consequences of the pandemic.

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Section: Introductionsupporting

confidence: 54%

Section: Introductionmentioning

confidence: 99%

Corporate social responsibility budgeting and spending during COVID–19 in Oman: A humanitarian response to the pandemic

Baatwah

Al-Qadasi

Alshehri

et al. 2022

Finance Research Letters

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“…(Taobao and Tmall, 3-10) New online business models developed to 108 "Ctrip announces the launch of activities of 'scenic spot cloud tourism', combining with eight suppliers to open nearly 7,000 voice tour products of more than 3,000 scenic spots for free." (Ctrip,(2)(3)(4)(5)(6)(7)(8)(9)(10)(11)(12)(13)(14)(15)(16)(17)(18)(19) transform original offline transactions "We will provide free tourism promotion services to all tourism destinations joining the 'Ark alliance', mainly in the form of VR and HD video materials suitable for consumers to browse online." (Tongcheng-Elong, 2-11) "We develop a function of 'live broadcast' to purchase second-hand cars.…”

Section: Discussionmentioning

confidence: 99%

“…at the macro-level intended to elucidate the factors influencing general CSR actions 13,14 . In addition, there were studies on the micro-level CSR practices in different companies and industries, such as hotels 15 , the media 16 , telecoms corporations 17 , the United States CSR leaders 18 , private sector in Iran 19 . Nevertheless, few previous scholarly efforts considered the CSR actions during COVID-19 as well as e-commerce platforms simultaneously.…”

Section: Introductionmentioning

confidence: 99%

Explore the Approaches to Corporate Social Responsibility Implemented by E-Commerce Platforms in China During the Early Stage of COVID-19: A Mixed-Methods Content Analysis

Yang

Lei

et al. 2021

Disaster med. public health prep.

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Objectives: To explore (a) the approaches to corporate social responsibility (CSR) implemented by e-commerce platforms in China during the early stage of COVID-19 (ESCOVID-19) and; (b) the factors associated with the platforms’ choice of these approaches. Methods: We collected the CSR data from the Internet during ESCOVID-19. Conventional content analysis was used to develop the targeted approaches. Finally, based on the frequency analysis of each approach, rank-based nonparametric testing was conducted to answer objective (b). Results: Three main approaches (i.e., donative CSR actions, responsive CSR actions, and strategic CSR actions) and eight sub approaches were implemented. The strategic approach was the most frequently used approach. The platforms with higher market size implemented more donative and strategic CSR actions than the platforms with lower market size did. Donative CSR actions were significantly implemented in the earlier period, while strategic CSR actions were significantly implemented in the later period. Conclusions: Our research highlights the importance of e-commerce platforms to help the public survive and identifies that market size and time were associated with the platforms’ CSR choice. The design of prevention and control policies should incorporate and support e-commerce platforms and evaluate the factors when confronting future public health crises.

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“…CSR activities towards the environment have become extremely relevant in recent years, and are often associated with the concept of sustainability and sustainable development, ie development that efficiently uses resources in a way that meets the needs of today, while not compromising the needs of future generations. 14 Business sustainability must take into account the needs of the company as well as its stakeholders but at the same time, it must protect, sustain, and enhance the environmental, social, and economic resources that are crucial for the future. Sustainable business creates added value for the company, which reflects on the value of the company through its economic viability and financial utility.…”

Section: Csr and Stakeholder Classificationmentioning

confidence: 99%

Corporate Social Responsibility in Times of Crisis: Covid-19

Šain¹

2021

EU 2021 – The Future of the EU in and After the Pandemic

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Corporate social responsibility implies business with concern for ethics, human rights, community needs, and investment in environmental protection. It is especially evident in crisis situations when the expectations of the environment about the application of these principles of the company are higher. The Covid-19 pandemic, as a crisis situation in which companies found themselves, led to changes in business models that had an impact on their stakeholders as well. In this segment, corporate social responsibility can be a useful and effective way to mitigate the potential effects of a pandemic and make it easier to deal with the consequences of a crisis. The aim of this paper is to provide a theoretical framework for the study of corporate social responsibility in crisis situations with special reference to the situation related to Covid-19. For this purpose, the research methodology includes a review of the literature on corporate social responsibility in this situation by classification into external (community, customer, and environment) and internal (employees) dimensions of the application of corporate social responsibility. The paper highlights the problems and challenges associated with corporate social responsibility in the Covid-19 pandemic and suggests further research opportunities in this area.

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A true friend becomes apparent on a rainy day: corporate social responsibility practices of top hotels during the COVID-19 pandemic

Cited by 35 publications

References 34 publications

Corporate social responsibility budgeting and spending during COVID–19 in Oman: A humanitarian response to the pandemic

Corporate social responsibility budgeting and spending during COVID–19 in Oman: A humanitarian response to the pandemic

Explore the Approaches to Corporate Social Responsibility Implemented by E-Commerce Platforms in China During the Early Stage of COVID-19: A Mixed-Methods Content Analysis

Corporate Social Responsibility in Times of Crisis: Covid-19

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