“…The construct of job burnout in our study related to management perceptions of inadequate pay, inadequate benefits, and the work being physically and emotionally demanding as causes of turnover. Other studies have corroborated such findings, indicating that low wages, benefits, and emotional and physical demands were related to negative direct service worker outcomes such as job dissatisfaction (Ejaz et al, 2008;Geiger-Brown, Muntaner, McPhaul, Lipscomb, & Trinkoff, 2007).…”