“…Research into the traditional Dean of Students role in student affairs management on U.S.-based campuses indicates that these administrators experience high levels of workplace complexity, volatility, and conflicting expectations (Arntzen, 2016;Coll, Niles, Coll, Ruch, & Stewart, 2018;Gallos, 2002). The expectation for ingenuity, adaptation, and the ability to resolve complicated managerial and student behavioral issues is high (Arntzen, 2016;Coll, et al, 2018). Dean Joan Gallos (2002) at the University of Missouri described the position as needing to, "navigate daily the circular rhythms of life in the organizational middle," while having "enormous responsibilities, little positional power, insufficient resources, and limited authority" (p. 174).…”