2018
DOI: 10.5539/ass.v14n2p155
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Acceptance of Change Behaviour among Middle Managers: The Importance of Subjective Norms and Social Influence as Environmental Predictors

Abstract: The study seeks to examine the influence of environmental-related factors among middle managers in Malaysian government organization. Specifically, this study seeks to determine the influence of subjective norms and social influence in public organizations on acceptance of change. Present study employed cross-sectional survey involving a sample of 400 Administrative and Diplomatic Officers (ADO) in Malaysian Public Service organizations. The findings highlighted that middle managers' subjective norms in this s… Show more

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Cited by 4 publications
(5 citation statements)
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“…When the individual’s sense of responsibility and environmental awareness are low, external environmental factors will not have a significant impact on consumers’ actual purchase behavior ( Bandura, 2002 , 2006 ). This view is consistent with TBP theory ( Valliere, 2017 ; Samah, 2018 ). TBP also emphasizes that individual behavior attitude (internal cause), behavior intention (internal cause), and subjective norm (external cause) work together on individual actual behavior.…”
Section: Theoretical Framework Variables and Hypothesissupporting
confidence: 91%
“…When the individual’s sense of responsibility and environmental awareness are low, external environmental factors will not have a significant impact on consumers’ actual purchase behavior ( Bandura, 2002 , 2006 ). This view is consistent with TBP theory ( Valliere, 2017 ; Samah, 2018 ). TBP also emphasizes that individual behavior attitude (internal cause), behavior intention (internal cause), and subjective norm (external cause) work together on individual actual behavior.…”
Section: Theoretical Framework Variables and Hypothesissupporting
confidence: 91%
“…This is in addition to the main program of improving product quality and capacity. However, what should not be forgotten is the encouragement and motivation to foster high self-confidence in running a business (Samah, 2018).…”
Section: Discussionmentioning
confidence: 99%
“…Moreover, the Fishbein behavioral intentions theory said that behavioral intention includes two factors: social and personal influences (Miniard & Cohen, 1979). The environmental factors that affect behavioral intention are social influence and subjective norms (Samah, 2018). Subjective norms and social influence are closely related and influence their inclination to utilize e-government (Hofstede & Minkov, 2010).…”
Section: Subjective Norms (Social Influence) and Intention To Use E-g...mentioning
confidence: 99%
“…Social influence is directly related to subjective norms (Mansour, 2012). In public service organizations, the managers accept changes based on perceived subjective norms, not social influence (Samah, 2018). Social interactions are related to people's attitudes toward self-behavior, while subjective norms and attitudes are related to behavioral intention (Arpaci, 2020).…”
Section: Subjective Norms (Social Influence) and Intention To Use E-g...mentioning
confidence: 99%