Access Services Education in Library and Information Science Programs

McCaslin, David

doi:10.1080/15367960903149409

Cited by 11 publications

(2 citation statements)

References 5 publications

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“…Extensive discourses regarding the implementation, use, and adaptation of technology by libraries has yielded longstanding and persistent debates of the role and challenges of technological change in library and information science education (see, e.g. : Van House and Sutton, 1996;Johnson, 1999;McCaslin, 2009;Bosque and Lampert, 2009;Abels et al, 2015;De Paor and Heravi, 2020). Similarly, debates emerging from the shift from library schools to information schools, with particular regard to the increased emphasis on the roles and challenges of digital technologies in the delivery of library services, have drastically reconfigured approaches to information education (see, e.g: Bell and Shank, 2004;Dillon and Norris, 2005;ALA, 2009;Cronin, 2012;Singh and Mehra, 2013;Raju, 2017Raju, , 2020.…”

Section: Histories Of Emerging Technologies and Lis Educationmentioning

confidence: 99%

Flashing the Hazard Lights

Youngman,

Appedu,

Tacheva

et al. 2023

PAAC

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The increasing relevance of service algorithms and emerging technologies has landed many professions at a ‘disruptive’ crossroads. With the popular emergence of ChatGPT, a large language model from OpenAI designed to interact with users through conversations, discourses surrounding its ubiquity, potentiality, and adoption have captivated audiences. We argue that the unpredictable nature and changing capabilities of ChatGPT and other algorithmic technologies are another critical juncture in the advancement of LIS education. When given a library-oriented prompt, ChatGPT manifested biases that we normally interrogate in our ethical and professional conduct in the delivery of library services, further demonstrating the risk of algorithmic technologies in reproducing and amplifying marginalization and replicating harm. Hence, we ‘flash the hazard lights’, so to speak, and urge a more critical analysis and precautionary consideration of the social, technological, and cultural harms enabled or perpetuated by the uncritical adoption of ChatGPT and other algorithmic technologies.

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Section: Histories Of Emerging Technologies and Lis Educationmentioning

confidence: 99%

Flashing the Hazard Lights

Youngman,

Appedu,

Tacheva

et al. 2023

PAAC

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“…Access Services is a department regularly put on the front-lines of patron services. They are often the first department patrons have contact with at the physical library (McCaslin, 2009;Warren et al, 2020) and they mediate most patron use of materials. For this reason, the Access Services department at Georgia Southern University was uniquely placed to meet the sudden change in patron expectations under the COVID-19 shutdown.…”

Section: Goalsmentioning

confidence: 99%

Navigating the COVID-19 slipstream: A case study on living and managing access services during a global pandemic

Garner

Logue

2020

Journal of Access Services

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Access Service Departments are dynamic units that often thrive in an ever changing environment. This became more apparent as libraries across the world faced the outbreak of COVID-19. The Access Services Department of one mid-sized academic library was one of a handful of libraries in the state that remained open to serve patrons on campus. This case study will address the challenges Access Services faced during COVID-19 including concerns about patron and staff safety along with the sanitation of physical materials and spaces was balanced with the need to provide access to equipment, physical collection, and library support.

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Copyright Instruction in LIS Programs: Report of a Survey of Standards in the U.S.A.

Schmidt

English

2015

The Journal of Academic Librarianship

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This article will detail the results of a survey distributed within the United States of America to professionals working in academic, public, school/media, and special libraries that asked respondents to rate their daily copyright and intellectual property knowledge needs vs. their actual knowledge and education in this area. The results were then compared with an analysis of course content in current ALA accredited LIS programs in the U.S. gathered from online course descriptions to determine whether there is evidence pointing to a need to alter the curriculum of LIS programs to better prepare graduates for the copyright and intellectual property demands they will face on the job. The combined data will inform Library Science colleges and educators as to whether an instruction deficit exists in their current curricula and will give these colleges and educators data to support the development of new programs.

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Access Services Education in Library and Information Science Programs

Cited by 11 publications

References 5 publications

Flashing the Hazard Lights

Flashing the Hazard Lights

Navigating the COVID-19 slipstream: A case study on living and managing access services during a global pandemic

Copyright Instruction in LIS Programs: Report of a Survey of Standards in the U.S.A.

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