Accessibility Guidelines for Tactile Displays in Human-Robot Interaction. A Comparative Study and Proposal

Qbilat, Malak; Iglesias, Ana

doi:10.1007/978-3-319-94274-2_29

Cited by 10 publications

(5 citation statements)

References 5 publications

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“…Accessibility guidelines for tactile display components in HRI were presented [31], extending the authors' research, this paper presents accessibility guidelines for HRI considering other robot devices found in the literature (including software and hardware), and the use of assistive technologies in HRI.…”

Section: Proposed Accessibility Guidelines For Hrimentioning

confidence: 78%

A Proposal of Accessibility Guidelines for Human-Robot Interaction

2021

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We will increasingly become dependent on automation to support our manufacturing and daily living, and robots are likely to take an important place in this. Unfortunately, currently not all the robots are accessible for all users. This is due to the different characteristics of users, as users with visual, hearing, motor or cognitive disabilities were not considered during the design, implementation or interaction phase, causing accessibility barriers to users who have limitations. This research presents a proposal for accessibility guidelines for human-robot interaction (HRI). The guidelines have been evaluated by seventeen HRI designers and/or developers. A questionnaire of nine five-point Likert Scale questions and 6 open-ended questions was developed to evaluate the proposed guidelines for developers and designers, in terms of four main factors: usability, social acceptance, user experience and social impact. The questions act as indicators for each factor. The majority (15 of 17 participants) agreed that the guidelines are helpful for them to design and implement accessible robot interfaces and applications. Some of them had considered some ad hoc guidelines in their design practice, but none of them showed awareness of or had applied all the proposed guidelines in their design practice, 72% of the proposed guidelines have been applied by less than or equal to 8 participants for each guideline. Moreover, 16 of 17 participants would use the proposed guidelines in their future robot designs or evaluation. The participants recommended the importance of aligning the proposed guidelines with safety requirements, environment of interaction (indoor or outdoor), cost and users’ expectations.

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Section: Proposed Accessibility Guidelines For Hrimentioning

confidence: 78%

A Proposal of Accessibility Guidelines for Human-Robot Interaction

2021

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“…Hence, the robotic platform needs to be designed in an inclusive way, providing an accessible interface in order to allow all the users to interact with the system with the same opportunities. In this paper, the main accessibility guidelines and recommendations in the Human-Computer Interaction (HCI) [22][23][24] and Human-Robot Interaction (HRI) fields [25] are followed and specified as system requirements. Moreover, our experience in previous research projects [19], where older adults interact with robot platforms, is considered for the analysis and design process.…”

Section: Current Challenges For Socially Assistive Robotsmentioning

confidence: 99%

“…Since different people with different abilities/disabilities/use contexts will interact with the robot, it is absolutely necessary to implement accessible interfaces using multiple channels of communication (a loud robot voice, captioning, audio description, touch screen and voice accessible menus, allow connection of assistive tools, use icons and colours with responsibility, helpful for people with cognitive disabilities, etc.). A proposal of accessibility guidelines has been published by some of the authors in [25]. On the other hand, it is important to avoid delays between the robot's voice and the subtitles.…”

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confidence: 99%

The Town Crier: A Use-Case Design and Implementation for a Socially Assistive Robot in Retirement Homes

Iglesias,

Viciana,

Pérez-Lorenzo

et al. 2024

Robotics

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The use of new assistive technologies in general, and Socially Assistive Robots (SARs) in particular, is becoming increasingly common for supporting people’s health and well-being. However, it still faces many issues regarding long-term adherence, acceptability and utility. Most of these issues are due to design processes that insufficiently take into account the needs, preferences and values of intended users. Other issues are related to the currently very limited amount of long-term evaluations, performed in real-world settings, for SARs. This study presents the results of two regional projects that consider as a starting hypothesis that the assessment in controlled environments and/or with short exposures may not be enough in the design of an SAR deployed in a retirement home and the necessity of designing for and with users. Thus, the proposed methodology has focused on use-cases definitions that follow a human-centred and participatory design approach. The main goals have been facilitating system acceptance and attachment by involving stakeholders in the robots design and evaluation, overcoming usage barriers and considering user’s needs integration. The implementation of the first use-case deployed and the two-phase pilot test performed in a retirement home are presented. In particular, a detailed description of the interface redesign process based on improving a basic prototype with users’ feedback and recommendations is presented, together with the main results of a formal evaluation that has highlighted the impact of changes and improvements addressed in the first redesign loop of the system.

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“…It can be adapted to other types of computer applications, but its focus was never on robots. Qbilat and Iglesias [13] proposed guidelines to work with a robot with a touch screen. They later adopted the WCAG for socially assistive robots [14].…”

Section: Universal Designmentioning

confidence: 99%

Health Professionals’ Views on the Use of Social Robots with Vulnerable Users: A Scenario-Based Qualitative Study Using Story Dialogue Method

Saplacan,

Schulz,

Torresen

et al. 2023

2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)

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We used the story dialog method (SDM) to gather the viewpoints of health professionals about the use of social robots in the home and healthcare services with vulnerable users. SDM consists of participants bringing stories that are discussed together. The aim of the study was to address universal design and accessibility issues with robots in specific use situations. Three social robots were used for this purpose in four stories: TIAGo, Romibo and robot companions. SDM method was used in two workshops with eight participants (33 invited, 12 recruited, and 8 participated in the end). The participants uncovered issues regarding ethics, responsibility, use of data, infrastructure, design, and user concerns based on provided stories and own experiences. These issues provide important aspects that should be considered when using robots with vulnerable users and ensuring that a robot is usable by as many people as possible. The main contribution of the paper is introducing the SDM method to Human-Robot Interaction community, as well as findings around universal design and accessibility of robots, in order to create more inclusive social robots.

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Accessibility Guidelines for Tactile Displays in Human-Robot Interaction. A Comparative Study and Proposal

Cited by 10 publications

References 5 publications

A Proposal of Accessibility Guidelines for Human-Robot Interaction

A Proposal of Accessibility Guidelines for Human-Robot Interaction

The Town Crier: A Use-Case Design and Implementation for a Socially Assistive Robot in Retirement Homes

Health Professionals’ Views on the Use of Social Robots with Vulnerable Users: A Scenario-Based Qualitative Study Using Story Dialogue Method

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