Accessible tourism: the golden key in the future for the specialized travel agencies

Özoğul, Gamze; Baran, Günseli Güçlütürk

doi:10.1108/jtf-03-2015-0005

Cited by 40 publications

(23 citation statements)

References 11 publications

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“…From idea to the practical implementation of a trip, a single destination visit normally involves many factors, including accessing information, local transportation, accommodation, shopping, and dining [5]. For these reasons, it can be stated that the impact of the implementation of the accessible tourism concept can reach far beyond the specific case of tourism, adding accessibility to the social and economic values of society [3,6].…”

Section: Introductionmentioning

confidence: 99%

Using IoT for Accessible Tourism in Smart Cities

Nitti¹,

Giusto²,

Zanda³

et al. 2018

Assistive Technologies in Smart Cities

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In the past few years, the Smart City concept became one of the main driving forces for the transition towards sustainable economy and improved mobility. Tourism, as one of the fastest growing economies worldwide, is an integrated part of the Smart City paradigm. Taking into consideration recent studies performed by the United Nations, stating that almost one third of the population is directly affected by disability, the concept of Accessible Tourism needs also to be integrated in the future vision for tourism, especially in the context of Smart Cities, environments fully benefiting from the recent technological advances. Within the combined framework of Smart Cities and Accessible Tourism, the Internet-of-Things (IoT) concept is the key technological point for the development of smart urban environments. IoT and big data are both technology-driven developments, leading to scenarios such as the Smart Cities one that has the potential to make citizen live smarter, more sustainable and more accessible. This chapter analyses the key requirements for IoT applications in a Smart City context, the state-of-the-art for the use of IoT for Accessible Tourism applications and proposes an architecture together with its practical implementation, tailored for the use-case of accessible tourism for physically impaired persons.

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Section: Introductionmentioning

confidence: 99%

Using IoT for Accessible Tourism in Smart Cities

Nitti¹,

Giusto²,

Zanda³

et al. 2018

Assistive Technologies in Smart Cities

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“…The aim of this chapter is to emphasise the importance of providing accessibility in the Tourism industry for all tourists, especially the disabled ones, as the demand for meeting the needs and expectations of people with various limitations is increasing rapidly. People with disabilities that are either a result of old age or misfortune like an accident, should not be denied the experience of travel (Özogul & Baran, 2016). In this chapter, the focus lies on the consumers with physical disabilities visiting Slovenia`s most famous tourist attraction -the Postojna cave, where every visitor is welcome, despite the disability that might prevent them from visiting other similarly popular tourist attractions.…”

Section: Resultsmentioning

confidence: 99%

Destination management organisation as a driver for an accesible destination for active holidays

Štuhec¹

2018

Responsible Hostpitality: Inclusive, Active, Green

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The book broadens the reach of Tourism studies by providing comprehensive and rigorous examinations of many issues related to Responsible Tourism development. The collection considers the subject of Responsible Hospitality broadly, and in line with concerns for the social, cultural, economic and natural environment. It provides a distinctive and balanced overview of both theoretical issues and practical cases. Starting from the perspective that commitments to accessibility and social inclusiveness are the ultimate frame of reference for Responsible Tourism development, in part 1) the collection first provides contributions on Accessible Tourism and social sustainability through the principle of inclusion. In the context of the rising demand for all-encompassing and in-depth experiences, the contributions presented in Part 2) contribute to understanding of Active Tourism and Sports Tourism. Finally, the authors of contributions also examine the issues of Responsible Tourism development in the context of green, healthy and local from three different perspectives: That of tourists, local (service) providers, and from the governance level. The overall aim of the book is, thus, to construct a vision of hospitality that operates in a manner that supports people and communities, promotes responsible environmental consumption, and is socially inclusive.

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“…Regarding the second analytical issue, it states that accessible tourism has certain advantages in a market as competitive as the tourism industry is almost obvious, as has been demonstrated in different studies carried out around the world [94][95][96]. Tourist destinations remain in constant competition internationally, with increasingly demanding consumers requiring not only quality, but also socially responsible and sustainable destinations [47,97].…”

Section: Discussionmentioning

confidence: 99%

Understanding Stakeholder Attitudes, Needs and Trends in Accessible Tourism: A Systematic Review of Qualitative Studies

et al. 2020

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The inclusion of people with disabilities (PwD) in tourism is a phenomenon that encompasses various influencing factors, such as accessibility, which must be reviewed for this process to work correctly. Accessible tourism has advantages for both people with disabilities and everyone else. It provides an opportunity for everyone to enjoy leisure without barriers. However, there are still factors that limit the proper operation of the sector, which require a review and new strategies for its improvement. The objective of this review is to offer a synthesis of those challenges that must be addressed in order to achieve quality accessible tourism, as well as to present the various emerging trends that can represent an important advance for the future of accessible tourism. To this end, a qualitative study review process has been carried out where the different opinions and perceptions of the various actors involved in the accessible tourism sector are considered. A thematic analysis and synthesis of the information was conducted using the “Thematic Synthesis” procedure. The methodological quality of the studies included in the synthesis was also assessed. The studies reviewed show a need to recognize disabled travelers as autonomous and independent people who seek to escape from their daily routine, and who require certain specific supports to facilitate their tourist experience. Accessible tourism is valued as a good market opportunity, but its proper development requires greater staff awareness to promote co-creation in tourism, as well as the support of technological systems to create individualized tourist profiles detailing the needs of each person.

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Accessible tourism: the golden key in the future for the specialized travel agencies

Cited by 40 publications

References 11 publications

Using IoT for Accessible Tourism in Smart Cities

Using IoT for Accessible Tourism in Smart Cities

Destination management organisation as a driver for an accesible destination for active holidays

Understanding Stakeholder Attitudes, Needs and Trends in Accessible Tourism: A Systematic Review of Qualitative Studies

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