“…First, in accordance with reforms, HCOs have always designed AISs in order to provide information to comply with national requirements and to support benchmarking (Guven Uslu & Conrad, 2008;Järvinen, 2009;Lehtonen, 2007), rather than to support clinical decision making. Second, especially in publicly funded healthcare systems, HCOs have traditionally developed AISs providing cost information at a cost center level, rather than activity data associated with costs (Gebreiter & Ferry, 2016). Only a few countries (e.g., Finland) made attempts to implement systems providing processes analysis derived from private sector practices (Gebreiter & Ferry, 2016;Järvinen, 2009;Kurunmaki, 1999b).…”