Achievement assessment for enterprise resource planning (ERP) system implementations based on critical success factors (CSFs)

Sun, Albert Y.T.; Yazdani, Abe; Overend, John D.

doi:10.1016/j.ijpe.2004.05.013

Cited by 166 publications

(106 citation statements)

References 2 publications

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Mentioning

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“…This result supports the research of Calisir and Calisir [35] on 24 companies that shows the increasing company performance due to the ERP system in providing quick and accurate information. This research is also supporting Sun et al [16] who claim the ERP systems in reducing the operational costs. A research by Amoako and Gyampah [36] reveals that the ERP system surrenders a positive significant impact to the performance in serving the customers.…”

supporting

confidence: 87%

“…The organizational culture can become an instrument to increase the business performance by providing the competitive advantage to win the competition. Besides, the organizational culture can also be used to control and organize the attitude of employees [16]. This research is following the theory of Detert et al [17] who have established the values in evaluating the influence of the organizational culture to the employees, including the key users, in supporting the ERP implementation successfully: the culture based on accountability and rationality, the culture that motivates, the culture based on work oriented, and the culture that focuses on the company.…”

Section: Organizational Culturementioning

confidence: 99%

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The Influence of the Corporate Management Commitment in Building Organizational Culture and Cross-Funtional Integration to Improve Company’s Business Performance

Tarigan¹,

Suprapto²,

Basana³

2017

IJEEEE

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Abstract:Integration across management functions is a kind of an interaction that facilitates the coordination of various management function activities so that they can cooperate effectively and efficiently to reach the company's goals. The cross-function integration brings positive impacts to the company if it is supported by the top management, the organizational culture, and the strong teamwork to reach the company performance. This research has two main purposes. The first aim is to investigate whether the management commitment can bring impact to the forming of organizational culture and good teamwork in building the management function integration. The second aim is to investigate whether the cross-functional integration brings a positive impact to the company performance. The questionnaires are distributed among 94 manufacturing companies in East Java Indonesia. The data are processed with PLS. The result shows that there is a positive influence between the management commitment and the organizational culture formation. There is also a positive influence between the management commitment and the effective teamwork formation. Finally, it gives an impact to the company performance.

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supporting

confidence: 87%

Section: Organizational Culturementioning

confidence: 99%

The Influence of the Corporate Management Commitment in Building Organizational Culture and Cross-Funtional Integration to Improve Company’s Business Performance

Tarigan¹,

Suprapto²,

Basana³

2017

IJEEEE

View full text Add to dashboard Cite

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“…ERP implementation is a complex, uncertain, difficult and a risky project [5,6,7,8]. ERP systems consists of major managerial tool and technology that requires the multidisciplinary attention of operations management, information system, finance, marketing, organizational behavior and human resources field [9].…”

Section: Erp Performance Measurementmentioning

confidence: 99%

Study of Various Performance Measurement Indices of Erp System

2016

IJAERD

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Enterprise Resource Planning (ERP) systems have been used in integrating information and accelerating information distribution across functions and departments with the aim to increase operational performance of organization. The implementation of an ERP system is not a goal but a continuous journey towards the goal.After successful implementation of ERP, the goal is to increase the utilization factor of the system used. The satisfaction of the users and the overall performance must be measured periodically to evaluate the success of the implementation and the overall objectives of the ERP system. The purpose of this paper is to study various comprehensive frameworks for measuring the performance of an ERP system.

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“…References [14][15][16][17][18][19][20] evaluated some ERP models and their success and failure factors. Tan, etc.…”

Section: Technology Backgroundmentioning

confidence: 99%

“…Sun, etc. [17] utilized quantitative information to evaluate the cost, planned schedule, and goal achievement, which stated that effective use of enterprise resource planning systems is a critical success factor for many small manufacturing enterprises. Arnold [18] discussed the largely ignored behavioral impacts of enterprise systems' implementation and integration, which revealed that how the benefits will actually materialize from an inter-organizational perspective has received little attention.…”

Section: Technology Backgroundmentioning

confidence: 99%

Intelligent Laboratory Resource Supply Chain Conceptual Network Model with Process and Information Integration, Visibility and Flexibility

Hsu

Chao

2009

Algorithms and Architectures for Parallel Processing

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Abstract. This paper proposes a web-based laboratory resource supply chain conceptual model for an educational institution to increase the process and information integration, visibility and flexibility. The proposed model utilizes a reasoning engine with fuzzy, parallel fuzzy rules, and de-fuzzy processes to decide the optimal purchase ordering quantity and the best constant stocks in the laboratory. The fuzzy takes the crisp input data through the characteristic function and maps the input data into its corresponding membership degree. The fuzzy rules are processed with different degree of membership and all rules in the system are processed before triggering an action. The de-fuzzy takes each item's purchase ordering degree of membership through the singleton output membership function and generates corresponding crisp data. The model allows users keying in their required experimental materials via the Web Site, uses the database management system to integrate all related information, and applies the fuzzy reasoning engine to generate the final purchase order reports to support the executor making the optimal decisions.

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Achievement assessment for enterprise resource planning (ERP) system implementations based on critical success factors (CSFs)

Cited by 166 publications

References 2 publications

The Influence of the Corporate Management Commitment in Building Organizational Culture and Cross-Funtional Integration to Improve Company’s Business Performance

The Influence of the Corporate Management Commitment in Building Organizational Culture and Cross-Funtional Integration to Improve Company’s Business Performance

Study of Various Performance Measurement Indices of Erp System

Intelligent Laboratory Resource Supply Chain Conceptual Network Model with Process and Information Integration, Visibility and Flexibility

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