2020
DOI: 10.1016/j.resconrec.2019.104506
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Achieving sustainable operational excellence through IT implementation in Indian logistics sector: An analysis of barriers

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Cited by 36 publications
(33 citation statements)
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“… Luthra and Mangla (2018) in their study have found challenges related to finance, government policies, and management supports while implementing Industry 4.0 technologies. Chakraborty et al. (2020) in their study on logistics sector have observed that lack of awareness about technologies is a significant concern for implementing new technologies.…”
Section: Results Obtained and Discussion Of Findingsmentioning
confidence: 99%
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“… Luthra and Mangla (2018) in their study have found challenges related to finance, government policies, and management supports while implementing Industry 4.0 technologies. Chakraborty et al. (2020) in their study on logistics sector have observed that lack of awareness about technologies is a significant concern for implementing new technologies.…”
Section: Results Obtained and Discussion Of Findingsmentioning
confidence: 99%
“… Kamble (2018) ; Bogoviz et al. (2019) and Chakraborty et al. (2020) , have highlighted the importance of regulations, rules, allegiance and willingness for the digitalization of processes in Indian manufacturing organizations.…”
Section: Results Obtained and Discussion Of Findingsmentioning
confidence: 99%
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“…It is associated with both the operating performance (such as the measures of expense, quality, and resilience) and sustainable performance (such as dealing with individuals and resources effectively to support business expansion) (Zhu, Johnsson, Varisco, & Schiraldi, 2018). In order to increase customer worth, operational excellence is equally concerned with manufacturing processes as it is with waste minimization, and it generates interactions between employees and customers (Chakraborty, Sharma, & Vaidya, 2020; Dev, Shankar, & Qaiser, 2020). The architecture and administration of operational excellence escalate operating profits by achieving stable operational excellence in the production system, which supports customers by offering them correct value for products and services.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Similarly,Chakraborty et al (2020) attained sustainable operational excellence through information technology (IT) applications in an Indian context. The study adopted ISM and fuzzy-MICMAC methodology to analyze the barriers in effective IT implementation, considering the expert's from the organized and unorganized logistics sectors.…”
mentioning
confidence: 99%