2020
DOI: 10.4103/ijhas.ijhas_81_20
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Adaptation of pharmaceutical marketing and drug promotion practices in times of pandemic COVID-19

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Cited by 12 publications
(5 citation statements)
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“…In fact, the sale skills of sales professionals in the healthcare industry and the management of GUANXI with customers are common in countries around the world, except some differences in ethical or legal norms ( 93 , 94 ). Much of the literature in recent years also proves that the personal characteristics and abilities of pharmaceutical sales representatives have a significant impact on market share and sales performance ( 36 , 37 ). Therefore, for companies benefiting from major public health emergencies, the personal selling targeted at focused customers would outperform large-scale advertising in improving profitability.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…In fact, the sale skills of sales professionals in the healthcare industry and the management of GUANXI with customers are common in countries around the world, except some differences in ethical or legal norms ( 93 , 94 ). Much of the literature in recent years also proves that the personal characteristics and abilities of pharmaceutical sales representatives have a significant impact on market share and sales performance ( 36 , 37 ). Therefore, for companies benefiting from major public health emergencies, the personal selling targeted at focused customers would outperform large-scale advertising in improving profitability.…”
Section: Discussionmentioning
confidence: 99%
“…Despite the complex marketing techniques and online sales, salespeople still play an important role in building relationship with customers and expressing personal care, attention, emotional contact, etc., which are essential in marketing ( 34 , 35 ). The current literature has amply demonstrated that personal selling has a positive effect on reversing negative public perceptions, promoting product information, and ultimately promoting sales and improving business performance ( 36–38 ).…”
Section: Literature Review and Hypotheses Developmentmentioning
confidence: 99%
“…et al (2014). Complementing pharmaceutical marketing efforts with basic health literacy training for people will be a critical step toward better healthcare interactions (Chiplunkar et al, 2020). However, physicians, on the other hand, may not appreciate patient requests based on knowledge of medication features that appear to be needlessly interventionist on the patient's part.…”
Section: Discussionmentioning
confidence: 99%
“…For pharmaceutical marketers, it is also an extremely challenging situation, due to market rivalry, technological innovation, and social distancing circumstances. Accessing physicians to influence their prescription behaviour has become more complex (Chiplunkar, Gowda, & Shivakumar, 2020). To counter this situation, marketers have evolved a multichannel marketing strategy that leads to the activation of brand messages to some extent (Banerjee & Bhardwaj, 2019).…”
Section: Introductionmentioning
confidence: 99%
“…To explain an important piece of information that is technical and requires drawings or illustrations as props. This method is sometimes quite effective compared to using an active visual narrative that costs money in health promotion (Chiplunkar et al, 2020).…”
Section: Visual Narrativementioning
confidence: 99%