Adapting Quality Management Methods

Abstract

The purpose of adaptation of methods is to increase the effectiveness of quality management methods. Any method of quality management without appropriate adaptation to a specifi c production situation may be ineffective. This is due to the fact that in manuals and articles, authors demonstrate a wellknown practice of applying methods. However, it is impossible to develop a model or method for applying a method suitable for everyone. Therefore, before applying the method, it is necessary to adapt it to specifi c production conditions. Modifi ed Lotka-Volterra models are considered to study the interaction of several competing quality management methods. For a comprehensive analysis of product quality, it is proposed to combine Quality Function Deployment Methods (QFD) and FMEA. QFD analyzes identify consumer requirements for products. Subsequent use of FMEA identifi es potential inconsistencies that may arise in the design and manufacture of products, establish their causes and consequences, and calculate the priority risk for each product characteristic.

Analysis of the Effectiveness of Quality Management Tools Aimed at Risk-Management of Organizations

“…This approach enables an organization to take into account all features of processes when developing methods for assessing and analyzing risks. [14] The first stage consists of determining weighting coefficients of risk indicators by the ranking method, using expert assessments. Subject to all the necessary procedures and rules for conducting an expert survey, its error is within 5-10 %, which is comparable to the methods of technical measurement.…”