2018
DOI: 10.1001/jama.2017.19148
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Administrative Costs Associated With Physician Billing and Insurance-Related Activities at an Academic Health Care System

Abstract: In a time-driven activity-based costing study in a large academic health care system with a certified electronic health record system, the estimated costs of billing and insurance-related activities ranged from $20 for a primary care visit to $215 for an inpatient surgical procedure. Knowledge of how specific billing and insurance-related activities contribute to administrative costs may help inform policy solutions to reduce these expenses.

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Cited by 115 publications
(149 citation statements)
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“…Therefore, if well-constructed, this method can be used to optimize the care cycle [41,34], resulting in cost-saving outcomes [25]. If authors apply their TDABC strategies with higher methodological rigor, the results from parallel studies can be compared and replicated, opening new avenues to redesign initiatives to optimize care cycles in different healthcare settings [43].…”
Section: Discussionmentioning
confidence: 99%
“…Therefore, if well-constructed, this method can be used to optimize the care cycle [41,34], resulting in cost-saving outcomes [25]. If authors apply their TDABC strategies with higher methodological rigor, the results from parallel studies can be compared and replicated, opening new avenues to redesign initiatives to optimize care cycles in different healthcare settings [43].…”
Section: Discussionmentioning
confidence: 99%
“…[69] Billing costs could make up 3% to 25% of physician professional revenue per patient encounter. [70] The data suggests that there is still much room for improving billing processes. The healthcare system appears to lag behind other industries in areas of billing transparency, customer self-service, and electronic and mobile billing.…”
Section: Health-social Integrationmentioning
confidence: 99%
“…O mapeamento das atividades descreveu todos os recursos, bem como o consumo de suprimentos usados ao longo do fluxo de cuidado do paciente (Martin et al, 2018). De acordo com as orientações da literatura, o mapeamento foi realizado por meio de entrevistas com os profissionais envolvidosmédicos, enfermeiros, gerentes e analistas financeiros -, bem como observações in loco para cada etapa do processo (Tseng et al, 2018). A inclusão da equipe multiprofissional garantiu que os protocolos existentes no departamento fossem contemplados no mapeamento, além de fornecer maior credibilidade ao resultado final (Keel et al, 2017;McBain et al, 2016).…”
Section: Coleta De Dadosunclassified
“…Empresas prestadoras de serviços de saúde estão buscando soluções capazes de prover informações em métodos de custeio a fim de agregar melhorias no processo e orientação ao VBHC. Elas são motivadas pela dificuldade de entendimento das informações financeiras e seu impacto na administração e avaliação do desempenho financeiro dos serviços (Tseng et al, 2018;McBain et al, 2016). Dentre os métodos de custeio recomendados para a análise dos serviços de saúde, destaca-se o método de custeio baseado em atividades e tempo (Time-Driven Activity-Based Costing -TDABC) (Keel et al, 2017).…”
Section: Introductionunclassified