Adoption of E-Services and Quality of Life Among Older Consumers in China

Abstract

E-services projects have been successfully implemented and adopted in many countries worldwide. China, one of the developing countries, has also been transitioning itself into this e-services structure. The success of such an effort depends not only on the support of the government but on citizens’ readiness to accept these services, also a central feature. For advanced nations, many studies classify citizens’ acceptance features of e-services, but for emerging countries, such research works are less; for China, where citizens’ adoption of e-services is actually stumpy as compared to developed countries, there are only few studies available in the Chinese context, and this research is aimed at addressing this gap. In this study about e-service adoption, among the available technology adoption models, a further modification in the original “Unified Theory of Acceptance and Use of Technology” (UTAUT) is suggested and used in order to check its credibility and validity in the Chinese context. This exploration is important in numerous ways and will guarantee the development of China by way of supporting e-services policymakers.

Fear appeal, coping appeal and mobile health technology persuasion: a two-stage scenario-based survey of the elderly

“…For example, due to the flexibility of time and space, Chen et al (2020) found that the use of e-health can achieve seamless patient care and clinical benefits by investigating the implementation of e-health from the perspectives of stakeholder management in remote locations. Although mobile medical services have a variety of advantages, their development also faces lots of challenges because of their innovativeness as a new application, especially for the elderly users (Zhang et al, 2017;Zhao et al, 2018;Waqas et al, 2021). For one thing, they are not aware of the serious consequences of health problems (Guo et al, 2016).…”