Advantages and disadvantages of rail transportation as perceived by passengers: A qualitative and quantitative study in the Czech Republic

Trepáčová, Martina; Kurečková, Veronika; Zámečník, Petr; Řezáč, Pavel

doi:10.5507/tots.2020.014

Cited by 4 publications

(2 citation statements)

References 14 publications

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“…In addition, Wang et al (2020) expounds that comfort and safety were not the most important attributes, as opposed to developed countries, because passengers can tolerate these conditions and so they tend to pay less attention to these indicators. On a positive note, the result may also suggest that passengers are already satisfied with the quality of these indicators that it may be deemed insignificant to their frequency of use; especially that passengers already expect that they will be comfortable when riding trains and sees this as an advantage of the service (Trepáčová et al, 2020). This presents the disparity with other modes such as buses wherein comfort level is recommended to be improved to enhance the service quality of public transportation as perceived by passengers (Hasan, Whyte, & Al Jassmi, 2021).…”

Section: Ordinal Logistic Regressionmentioning

confidence: 99%

Returning to Public Transportation in Transitioning Out of COVID-19: Effects of Passenger Satisfaction on Frequency of Use of Rail Transport

Malabanan¹,

Satirasetthavee²,

Kitthamkasorn³

et al. 2023

ToTS

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As travel restrictions ease amid the COVID-19 pandemic, a revival of traffic congestion is observed caused by the increased use of private vehicles. To help alleviate this, return to public transport use is encouraged. Given the positive relationship between passenger satisfaction and their recurrent use of public transit, it is then recommended to improve the service quality offered by these systems. This paper illustrates the use of a combination of principal component analysis and ordinal logistic regression in determining how satisfaction with rail transport service quality affects passengers' usage frequency with Bangkok's mass rapid transit system as a case study. The results show that satisfaction with ticket sales, station facilities, station staff, public relations, and rolling stock significantly affect passengers' recurrent use of the rail transport system. It is also determined that among these indicators, the station facilities, rolling stock, and station staff are found to contribute greatly to the marginal effects on the probability of observing more frequent use compared to less frequent use. It is then recommended that these factors be prioritized and further improved to produce higher levels of passenger satisfaction, and consequently, increased ridership of the rail transport system. The findings of this study can also be beneficial for public agencies and rail transport operators with regard to policy and decision making amid and in the transition out of the COVID-19 pandemic.

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Section: Ordinal Logistic Regressionmentioning

confidence: 99%

Returning to Public Transportation in Transitioning Out of COVID-19: Effects of Passenger Satisfaction on Frequency of Use of Rail Transport

Malabanan¹,

Satirasetthavee²,

Kitthamkasorn³

et al. 2023

ToTS

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show abstract

“…Sustainable transportation refers to a system of movement that minimizes its negative environmental, social, and economic impacts while meeting the needs of individuals IOP Publishing doi:10.1088/1755-1315/1248/1/012011 2 and communities. Traditional transportation systems heavily rely on fossil fuels, such as gasoline and diesel, which contribute to air pollution, greenhouse gas emissions, and climate change [2]. Conventional transportation modes contribute to poor air quality, which can lead to respiratory problems, cardiovascular diseases, and other health issues.…”

Section: Introductionmentioning

confidence: 99%

Examining Passenger Trust and Experience to Develop Loyalty in Eco Friendly Transportation

Prihandono,

Abiprayu,

Wijaya

2023

IOP Conf. Ser.: Earth Environ. Sci.

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This study examines the effects of passenger trust and passenger experience on passenger satisfaction and passenger loyalty in the context of eco-friendly transportation. The research objective is to analyze the relationship between these variables and their implications for promoting sustainable transportation practices. A sample of participants, consisting of eco-friendly transportation users with the number 116 sample as respondents, was surveyed using a structured questionnaire. Statistical analysis, including multiple regression, was conducted to determine the relationships and significance of these variables. The findings revealed a significant positive effect of passenger trust on passenger satisfaction and passenger loyalty. Similarly, passenger experience demonstrated a significant positive effect on passenger satisfaction and passenger loyalty. This study contributes to the existing literature by highlighting the significance of passenger trust and passenger experience in influencing satisfaction and loyalty in the context of eco-friendly transportation. The findings have implications for policymakers and transportation stakeholders, offering insights into strategies to promote sustainable transportation practices and enhance passenger satisfaction and loyalty.

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The Attractiveness of the Railway Transport System - Mobility and the Correlation with Safety and Security

Bulgariu

2022

Lecture Notes in Networks and Systems

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Advantages and disadvantages of rail transportation as perceived by passengers: A qualitative and quantitative study in the Czech Republic

Cited by 4 publications

References 14 publications

Returning to Public Transportation in Transitioning Out of COVID-19: Effects of Passenger Satisfaction on Frequency of Use of Rail Transport

Returning to Public Transportation in Transitioning Out of COVID-19: Effects of Passenger Satisfaction on Frequency of Use of Rail Transport

Examining Passenger Trust and Experience to Develop Loyalty in Eco Friendly Transportation

The Attractiveness of the Railway Transport System - Mobility and the Correlation with Safety and Security

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