Advocating zoster vaccination in a community pharmacy through use of personal selling

Bryan, Amy R.; Liu, Yifei; Kuehl, Peggy G.

doi:10.1331/japha.2013.11097

Cited by 41 publications

(20 citation statements)

References 11 publications

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“…Trust and advice of physicians has been reported as a major factor that influence vaccination decisions among ethnic minority patients [25]. Trusted pharmacists can use personal one-on-one encounters to educate patrons about vaccination services [26]. Future studies should assess how these types of educational interventions during MTM and disease state management programs impact demand for immunization services.…”

Section: Discussionmentioning

confidence: 99%

Cross-Sectional Survey of Perceived Barriers Among Community Pharmacists Who Do Not Immunize, in Wayne County, Michigan

et al. 2016

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IntroductionThe goal of the study was to identify perceived barriers to implementation of vaccination services encountered by independent and small-chain community pharmacies in an urban setting.MethodsPharmacists in independent and small-chain pharmacies located in 29 Michigan ZIP codes were visited and asked to complete a 5- to 10-min semi-structured interview.ResultsA total of 93 independent and 12 small-chain pharmacies participated (n = 105; 61%). The pharmacies filled an average of 700 prescriptions each week with 1.1 pharmacist full-time equivalents and 57 h of technician time. The most common services that participating pharmacies provided were dispensing outpatient medication (99%), medication therapy management (MTM, 65.7%), disease management or coaching (54.3%), point-of-care testing (34.3%), and dispensing medications to inpatient facilities (16.2%). Only seven pharmacies (6.7%) administered vaccinations. When pharmacists were asked to identify what it would take to start to administer vaccines, the most common responses were increased demand from patients (37.1%), adequate time (19%), appropriate space (17.1%), appropriate amount of staff (14.3%), change in attitudes or beliefs of the owner or pharmacists at that pharmacy (13.3%), increased profit related to vaccines (11.4%), and increased awareness among patients about the importance of vaccines (11.4%). The majority of pharmacies (65.3%) reported that only one factor would need to change to start to administer vaccines.ConclusionIndependent and small-chain community pharmacies in an urban, primarily low-income area identified several barriers that have prevented implementation of vaccination services. However, the majority of pharmacies reported that only one factor would need to change in order to begin to administer vaccines. Interventional efforts necessary to address commonly cited barriers may include providing education to pharmacists about the need for community pharmacy-based immunization programs in addition to services provided by physician offices, as well as the importance of proactively providing immunization-related recommendations to patients.

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Section: Discussionmentioning

confidence: 99%

Cross-Sectional Survey of Perceived Barriers Among Community Pharmacists Who Do Not Immunize, in Wayne County, Michigan

et al. 2016

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“…69 Active or personalized methods (e.g., direct communication with customers, personalized letters, and educational interventions) were shown to be more effective at increasing immunization rates than passive or general methods. 45,66,70,71 Other methods of advertising, such as flyers and automated voice messages, were shown to increase vaccination rates to varying degrees. 66,[68][69][70]72,73 Several studies examined the cost-effectiveness of PBIS.…”

Section: Acceptabilitymentioning

confidence: 99%

“…45,66,70,71 Other methods of advertising, such as flyers and automated voice messages, were shown to increase vaccination rates to varying degrees. 66,[68][69][70]72,73 Several studies examined the cost-effectiveness of PBIS. A recent study of 2 major health insurance claims databases revealed that, on average, the total cost of influenza and pneumococcal vaccination were lower in pharmacies than in physician offices for both patients and insurers; however, the zoster vaccine had a lower cost in physicians' offices.…”

Section: Acceptabilitymentioning

confidence: 99%

“…Pharmacy staff are capable of identifying patients who meet the recommendation criteria for certain vaccinations based on the patient's health status and prescription history. 37,64,78 Vaccine promotion practices at pharmacies were able to increase herpes zoster vaccination 45,66,70,72 and influenza vaccination rates 36,64 in 2 target populations for this vaccine: patients 65 y or older and patients between the ages of 18-64 with co-morbid chronic conditions.…”

Section: Acceptabilitymentioning

confidence: 99%

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Community pharmacies as sites of adult vaccination: A systematic review

Burson

Buttenheim

Armstrong

et al. 2016

Human Vaccines & Immunotherapeutics

149

118

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Vaccine-preventable deaths among adults remain a major public health concern, despite continued efforts to increase vaccination rates in this population. Alternative approaches to immunization delivery may help address under-vaccination among adults. This systematic review assesses the feasibility, acceptability, and effectiveness of community pharmacies as sites for adult vaccination. We searched 5 electronic databases (PubMed, EMBASE, Scopus, Cochrane, LILACS) for studies published prior to June 2016 and identified 47 relevant articles. We found that pharmacy-based immunization services (PBIS) have been facilitated by state regulatory changes and training programs that allow pharmacists to directly provide vaccinations. These services are widely accepted by both patients and pharmacy staff, and are capable of improving access and increasing vaccination rates. However, political and organizational barriers limit the feasibility and effectiveness of vaccine delivery in pharmacies. These studies provide evidence to inform policy and organizational efforts that promote the efficacy and sustainability of PBIS.

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“…14 For example, pharmacist-extender involvement in a community-based vaccination program in collaboration with pharmacist personal selling strategies increased herpes zoster vaccination rates. 15…”

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confidence: 99%

The impact of a pharmacist-extender training program to improve pneumococcal vaccination rates within a community chain pharmacy

Percy¹,

Crain²,

Rein³

2020

Journal of the American Pharmacists Association

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Advocating zoster vaccination in a community pharmacy through use of personal selling

Cited by 41 publications

References 11 publications

Cross-Sectional Survey of Perceived Barriers Among Community Pharmacists Who Do Not Immunize, in Wayne County, Michigan

Cross-Sectional Survey of Perceived Barriers Among Community Pharmacists Who Do Not Immunize, in Wayne County, Michigan

Community pharmacies as sites of adult vaccination: A systematic review

The impact of a pharmacist-extender training program to improve pneumococcal vaccination rates within a community chain pharmacy

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