2010
DOI: 10.1007/978-3-642-13054-0_6
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Agile Undercover: When Customers Don’t Collaborate

Abstract: Abstract. Customer collaboration is vital to Agile projects. Through a Grounded Theory study of New Zealand and Indian Agile teams we discovered that lack of customer involvement was causing problems in gathering and clarifying requirements, loss of productivity, and business loss. "Agile Undercover" allows development teams to practice Agile despite insufficient or ineffective customer involvement. We present the causes and consequences of lack of customer involvement on Agile projects and describe the Agile … Show more

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Cited by 23 publications
(43 citation statements)
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“…Studies of agile practice show, however, that agile teams rarely adopt all agile practices, and that they will often adapt the practices they use to local circumstances and contexts [3,7,16,17,24,31]. The question, therefore, arises how the adaptation, manifested as either non-use or modification, of particular agile practices impact knowledge building, sharing and learning in agile software development teams and projects.…”
Section: Related Work: Agile Methods Knowledge and Learningmentioning
confidence: 98%
See 2 more Smart Citations
“…Studies of agile practice show, however, that agile teams rarely adopt all agile practices, and that they will often adapt the practices they use to local circumstances and contexts [3,7,16,17,24,31]. The question, therefore, arises how the adaptation, manifested as either non-use or modification, of particular agile practices impact knowledge building, sharing and learning in agile software development teams and projects.…”
Section: Related Work: Agile Methods Knowledge and Learningmentioning
confidence: 98%
“…The other is a Grounded Theory study of agile practices in 23 different organizations in India and New Zealand [16,17,18]. At the time of study, all the organizations had introduced or were in the process of introducing agile practices based on either XP, Scrum, or a combination thereof.…”
Section: Methodsmentioning
confidence: 99%
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“…Grounded Theory (GT) is a systematic research method where prominence is on the generation of theory that derived from systematic and rigorous analysis of data [8,9]. The emphasis in GT is on new theory generation which means rather than beginning with a pre-conceived theory in mind, the theory evolves during the research process itself and thus the product of continuous interplay between data collection and analysis of that data [10].…”
Section: Grounded Theorymentioning
confidence: 99%
“…(2015). O foco não é entender como o algoritmo do Summarize realiza o processamento e sim analisar os resultados.…”
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