Ahp-Gri̇ İli̇şki̇sel Anali̇z Ve Ahp-Waspas Yöntemleri̇ İle Online Satiş Yapan Seyahat Acentalarinin Değerlendi̇ri̇lmesi̇

Gavcar, Cansu Tosun; Organ, Arzu

doi:10.15295/bmij.v8i1.1405

Cited by 5 publications

(2 citation statements)

References 1 publication

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“…Gong et al (2021) proposed a new integrated approach based on linguistic hesitant fuzzy sets (LHFSs) and the TODIM (Portuguese abbreviation for interactive and multi-criteria decision making) method for evaluating and selecting the best e-learning website. Gavcar and Organ (2020) chose the best travel agency using AHP-based GIA and WASPAS methods. In their study, Ostovare and Shahraki (2019) used the PROMETHEE and GAIA DOI: 10.56554/jtom.1090290 methods to evaluate five-star hotel websites.…”

Section: Literature Reviewmentioning

confidence: 99%

Evaluation of the Airline Website Quality with the Intuitionistic Fuzzy TOPSIS Method

Çinaroğlu

Zarali

2022

Journal of Turkish Operations Management

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The importance of the concept of e-commerce, which has become an indispensable part of today's society due to the rapid development in information technology, has been confirmed once again during the Covid-19 pandemic period. Within the scope of e-commerce, the value of websites that provide customer interactions has also increased. Fast and effective communication is carried out through websites by airline companies that provide services on an international scale. Since it is the first point of interaction with customers, it is of great importance that these channels are designed effectively and that they have the quality and performance level to meet customer expectations. In this study, a solution proposal containing Intuitionistic Fuzzy TOPSIS (IF TOPSIS) method has been developed to measure the quality performance of airline companies’ websites. The most important criteria for the quality of airline companies' websites has been determined as security and information quality. It has also concluded that the airline company with the highest website quality is “Raynair”.

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Section: Literature Reviewmentioning

confidence: 99%

Evaluation of the Airline Website Quality with the Intuitionistic Fuzzy TOPSIS Method

Çinaroğlu

Zarali

2022

Journal of Turkish Operations Management

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“…Many studies use the grey relational analysis (GRA) methods in diverse research areas when the literature is examined. For instance, evaluation of online travel agencies (Gavcar and Organ, 2020) and evaluation of the companies' financial performance (Kula et al, 2016;Ecer and Gunay, 2014;Gunay et al, 2018;Suvvari et al, 2019;Dinler, 2021;Çekici and Babacan, 2022), evaluation of smartphone technical features' significance level (Sahin and Aydemir, 2019), supplier selection (Rajesh and Ravi 2015;Wang et al, 2017;Soylemez et al, 2021), evaluation of energy consumption and CO 2 emission of transportation sector (Yuan et al, 2017), evaluation of bank performance (Guru and Mahalik, 2019), evaluation of social media usage performance of companies (Mercangoz et al, 2018), and evaluation of website performance (Wuwei, 2009;Vatansever and Akgul, 2018;Zhang, 2018).…”

Section: Introductionmentioning

confidence: 99%

Website Performance Evaluation by Grey Relational Analysis: A Research on Companies in BIST Technology and Informatics Index

Başeğmez¹,

Özdemir²

2023

acin

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Since websites are the visible face of companies, they are a significant determinant of how customers perceive interactions. Websites give the first impression of ensuring customer satisfaction and meeting expectations. Therefore, a quality website will provide competitive advantages. In this study, the website performance of 27 businesses in the BIST Technology and Informatics Index was evaluated, and 24 websites were analysed because the websites of three companies gave analysis errors. Website performance was measured by Page Size (Mb), Onload Time (s), First contentful paint (ms), Performance Score (%), Largest Contentful Paint (ms), Total Blocking Time (ms) and Speed Index (ms) criteria. The performance evaluation criteria of the websites were determined based on the literature and expert opinion. The data of the websites were obtained from GTmetrix automated test tool and analysed by using the Grey Relational Analysis (GRA) method. As a result of the analysis, companies' websites were ranked according to their performance score. Accordingly, Alcatel-Lucent, Plastik Kart, Escort, Smartiks, and Papilon have the highest website performance scores and are in the top five. Aselsan, Index, Datagate, Despec and Mia Teknoloji have the lowest performance scores.

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Comparison of the Companies Operated for Technology and Information Sector in Bist by Multi-Criteria Decision Making Method and Financial Performance Measurements

Pala

2023

Finans Ekonomi Ve Sosyal Araştırmalar Dergisi

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Çalışmanın amacı, 2010-2021 yılları arasında BİST (Borsa İstanbul) Teknoloji ve Bilişim Sektöründe işlem gören şirketlerin finansal performanslarını Çok Kriterli Karar Verme (ÇKKV) yöntemleriyle incelemek ve sonuçlarını karşılaştırmaktır. İlk olarak kriterlerin ağırlıkları ÇKKV yöntemlerinden biri olan CRITIC (Criteria Importance Through Intercritera Correlation) yöntemi ile belirlenmiştir. Kriter ağırlıkları belirlendikten sonra, şirketlerin finansal performansları mali tablolarından elde edilen verilere göre, GİA (Gri İlişkisel Analiz) ve WASPAS (Weighted Aggregated Sum Product Assessment) yöntemleri ile incelenerek performans sıralamaları yapılmıştır. Çalışmanın sonucunda iki farklı ÇKKV yöntemi sonuçları karşılaştırılmıştır.

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Ahp-Gri̇ İli̇şki̇sel Anali̇z Ve Ahp-Waspas Yöntemleri̇ İle Online Satiş Yapan Seyahat Acentalarinin Değerlendi̇ri̇lmesi̇

Cited by 5 publications

References 1 publication

Evaluation of the Airline Website Quality with the Intuitionistic Fuzzy TOPSIS Method

Evaluation of the Airline Website Quality with the Intuitionistic Fuzzy TOPSIS Method

Website Performance Evaluation by Grey Relational Analysis: A Research on Companies in BIST Technology and Informatics Index

Comparison of the Companies Operated for Technology and Information Sector in Bist by Multi-Criteria Decision Making Method and Financial Performance Measurements

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