Alternatif Penyelesaian Sengketa Secara Arbitrase Melalui Pemanfaatan Teknologi Informasi

Riza, Faisal; Abduh, Rachmad

doi:10.30596/dll.v4i1.3171

Cited by 6 publications

(6 citation statements)

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“…Arbitration, on the other hand, involves a third party deciding a dispute based on evidence presented by both parties. The advantage of this approach is a faster, more affordable, and more flexible process compared to traditional courts (Riza & Abduh, 2018). In addition, with the advancement of digital technology, online dispute resolution mechanisms are also increasingly important.…”

Section: Discussionmentioning

confidence: 99%

The Role of Business Law in Improving Consumer Protection in the Digital Age

Widiarty,

Tehupeiory

2024

J. of Law and Sust. Develop.

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Purpose: The purpose of this study is to identify and analyze the role of business law in improving consumer protection in the digital era. Theoretical reference: The development of digital technology has brought significant impacts in the business world, including in terms of interactions between businesses and consumers. The digital era has opened up new opportunities for businesses to sell products and services online, but it has also created new challenges in terms of consumer protection. Consumers often face risks such as fraud, privacy violations, or dissatisfaction with the products or services they purchase online. Therefore, it is important to examine the role of business law in enhancing consumer protection in the digital era. Method: This research uses a normative research method, while the data collection technique is carried out by literature study which involves searching and analyzing legal documents related to consumer protection in the digital era. Results and Conclusion: The results show that the role of business law in improving consumer protection in the digital era includes establishing and enforcing regulations that protect consumers, regulating the privacy and security of consumer data, ensuring transparency and clear information for consumers, establishing the responsibility of producers and sellers for the quality, safety, and reliability of products and services offered, providing effective dispute resolution mechanisms for consumers, and increasing consumer education and awareness, providing information about consumer rights, the risks of online transactions, and how to deal with problems in the digital environment. Implications of research: The data suggests advocating for tailored business laws to address digital-era consumer protection, privacy, and data security. It emphasizes the importance of legal compliance in digital operations to build consumer trust and mitigate legal risks. Additionally, the data highlights the need to prioritize initiatives aimed at educating consumers about their online rights, risks, and dispute resolution mechanisms, ultimately empowering them in the digital landscape. Originality/value: The data contributes to legal scholarship by addressing a critical gap through the exploration of how business law intersects with consumer protection in the digital age. It provides practical relevance by offering actionable insights for policymakers, businesses, and consumers to navigate the rapidly evolving legal and digital landscapes. Furthermore, it paves the way for future research by highlighting the need for further inquiry into the effectiveness of legal interventions and the evolution of consumer behaviors online.

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Section: Discussionmentioning

confidence: 99%

The Role of Business Law in Improving Consumer Protection in the Digital Age

Widiarty,

Tehupeiory

2024

J. of Law and Sust. Develop.

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“…Choosing one of these dispute resolution mechanisms usually involves considering factors such as applicable law. 29 Apart from that, according to Supreme Court Regulation Number 1 of 2016 concerning Procedures for Mediation in Courts, mediation is defined as a method of resolving disputes through a negotiation process which aims to reach an agreement between the parties with the help of a mediator. The mediator's role includes guiding the parties in exploring various potential solutions without making decisions or imposing opinions on the issues discussed throughout the mediation process.…”

Section: Alternative International Trade Dispute Resolution 321 Settl...mentioning

confidence: 99%

What Is The Process Of Resolving Disputes In International Business Law?

Respati,

Sapsudin

2024

Al-Adalah J. Huk. dan Polit. Islam

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The complex global business landscape often creates conflict between entities, highlighting the need for efficient dispute-resolution mechanisms. Increased competition between countries can result in disputes that require immediate attention and require careful consideration of the structure of international and national communities. The importance of dispute resolution mechanisms is visible in the complexity of international business activities. This research aims to deepen a more essential understanding of alternative dispute resolution mechanisms in international business law. This objective is achieved by stating two research questions: the scope of resolving trade disputes and the alternative resolutions for international trade disputes. This is comparative qualitative research carried out in the literature concerning a normative juridical approach. Data was collected by searching relevant literature and legal materials for normative qualitative analysis. This research found that two types of disputes are commonly encountered in the legal process: disputes that are legal or can be resolved and conflicts that are political or cannot be resolved. Alternative Dispute Resolution (ADR) stands out for its effectiveness and efficiency in dispute resolution law. ADR aligns with the evolving dynamics of global trade, providing a valuable tool for managing disputes between business entities. Alternative. At least three alternative dispute resolution options can be chosen: (i) Resolving international trade disputes through mediation; (ii) Resolving international trade disputes through the World Trade Organization (WTO); Resolving disputes in international business through arbitration. This research suggests that it would be best to consider alternatives for resolving trade disputes according to the case's complexity level.

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“…Hal ini disebabkan karena pada dasarnya setiap orang adalah konsumen, dan hak-hak konsumen harus dilindungi. Oleh karena itu, melindungi hak-hak konsumen berarti melindungi kepentingan semua orang (Riza & Abduh, 2018). Untuk melindungi hak-hak konsumen, terutama dalam hal terjadi sengketa, diperlukan upaya yang terfokus pada penyelesaian sengketa dengan cara yang adil dan efektif.…”

Section: Pelanggaran Kepentingan Masyarakatunclassified

Efektivitas Mediasi Dan Arbitrase Dalam Penyelesaian Sengketa Konsumen Kesehatan

Prayuti,

Lany,

Davin Takaryanto

et al. 2024

SLJIL

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Penyelesaian sengketa konsumen kesehatan merupakan isu penting dalam sistem kesehatan karena berkaitan langsung dengan hak-hak konsumen dan kualitas pelayanan kesehatan. Mediasi dan arbitrase adalah dua metode alternatif penyelesaian sengketa yang dapat digunakan dalam kasus-kasus seperti ini. Tujuan penelitian ini adalah untuk menganalisis efektivitas mediasi dan arbitrase dalam penyelesaian sengketa konsumen kesehatan. Penelitian ini menggunakan metode penelitian kualitatif. Teknik pengumpulan data pada penelitian ini yakni dengan studi literatur. Data yang telah terkumpul kemudian dianalisis dalam tiga tahapan yakni reduksi data, penyajian data dan penarikan kesimpulan. Hasil penelitian menunjukan bahwa mediasi dinilai efektif dalam menyelesaikan sengketa konsumen kesehatan, sedangkan efektivitas arbitrase bergantung pada keahlian para arbiter, terutama dalam kasus-kasus yang membutuhkan pengetahuan teknis khusus. Mediasi cenderung lebih efektif dan efisien dalam menyelesaikan sengketa karena dapat membantu pihak-pihak yang bersengketa untuk mencapai kesepakatan secara sukarela dengan bantuan mediator. Namun, hasil mediasi tidak bersifat final dan biasanya memerlukan persetujuan dari kedua belah pihak untuk mengikat. Di sisi lain, arbitrase menawarkan kepastian hukum yang lebih tinggi karena putusannya bersifat final dan mengikat. Meskipun demikian, proses arbitrase cenderung lebih formal, memakan waktu, dan biayanya lebih tinggi dibandingkan dengan mediasi. Oleh karena itu, pemilihan antara mediasi dan arbitrase harus mempertimbangkan kebutuhan dan preferensi masing-masing pihak yang bersengketa.

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Alternatif Penyelesaian Sengketa Secara Arbitrase Melalui Pemanfaatan Teknologi Informasi

Cited by 6 publications

References 0 publications

The Role of Business Law in Improving Consumer Protection in the Digital Age

The Role of Business Law in Improving Consumer Protection in the Digital Age

What Is The Process Of Resolving Disputes In International Business Law?

Efektivitas Mediasi Dan Arbitrase Dalam Penyelesaian Sengketa Konsumen Kesehatan

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