2011
DOI: 10.1002/kpm.365
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An AHP‐based framework for selecting knowledge management tools to sustain innovation process

Abstract: This paper presents a framework based on the analytic hierarchy process (AHP) methodology to select the most appropriate set of Knowledge Management (KM) tools to support the innovation processes in organizations. The framework builds on the theoretical foundations underlying organizational KM to identify key KM processes enabling innovation. The AHP is a multi-criteria decision support technique that can be used to analyse and compare those KM tools that best support innovation processes. Organizations can se… Show more

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Cited by 58 publications
(38 citation statements)
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“…The technique has been successfully implemented in various fields, such as logistics management [30][31][32]; manufacturing [31][32][33]; health care management [34,35]; environmental management [7,36,37]; marketing [38]; and knowledge management [39][40][41]. AHP has also been used in various contexts for ranking/prioritizing options, as well as selecting between alternatives (decision making) [42].…”
Section: Overview Of Analytical Hierarchical Process (Ahp)mentioning
confidence: 99%
“…The technique has been successfully implemented in various fields, such as logistics management [30][31][32]; manufacturing [31][32][33]; health care management [34,35]; environmental management [7,36,37]; marketing [38]; and knowledge management [39][40][41]. AHP has also been used in various contexts for ranking/prioritizing options, as well as selecting between alternatives (decision making) [42].…”
Section: Overview Of Analytical Hierarchical Process (Ahp)mentioning
confidence: 99%
“…In this method, a hierarchical structure is developed to represent the factors given in the alternative selection problem. (Saaty, 1990), (Grimaldi & Rippa, 2011) o Fuzzy AHP (Chang, 1996), (Chi et al, 2008), (Sarfaraz, Jenab, Weinsier, 2012), Decision Analysis (DA)-Multiple Criteria Decision Making (MCDM)…”
Section: Methods Description Reference(s)mentioning
confidence: 99%
“…This method can be utilized to assess intangibles, due to the possibility to evaluate quantitative and qualitative. Furthermore, IC components have no scale of measurement, but can be quantified through relative importance [62].…”
Section: Analytical Hierarchy Process (Ahp)mentioning
confidence: 99%