An Analysis of the HRGA Department Process

Abstract

This study provided an analysis of HRGA Department processes at XYZ Company. The KPIs of the HRGA Department at XYZ Company has been ineffectively and inefficiently processed since 2017 till the first quartile of 2018. This study, therefore, aims to provide an analysis of the processes through the Recruitment, Training & Development, and Personnel Administration, with the fishbone diagram used to determine the main and root causes of the problems. The result showed that the processes were ineffective and inefficient because the company's working instruction partially complied, lacked employee leadership, and the organizational structure has not been updated in accordance with its development.

Workload of the Inpatient Nurses: What are the Affecting Factors?

“…The results of the interview with the head of Surgical and Internal Inpatient Installation B explained the location of the patient's bathroom. findings that high workload is due to the lack of nurses (13)(14)(15)(16)(17) The addition of 3 nurses needs to be done to overcome this. The author recommends adding two nurses, if the patient's blood sampling task is given to the health analyst, sterile dispensing is given to the pharmacy, and inputting data in the billing system is given to the financial staff.…”

“…Each cause of the problem is analyzed for its causes. It continues until it can identify the root of the problem of high nursing workload (12,13).…”