An assurance model for OSS adoption in next-generation telco environments

Adoption of Free Libre Open Source Software (FLOSS): A Risk Management Perspective

“…RELATED WORK Several works addressed the problem of studying the activities and decisions related to business and technical risks in OSS adoption processes in industrial environments. For instance, in [19] the problem of software quality assurance in the adoption of open source products in telecommunication industry context is considered. The paper proposes a method to introduce assurance activities in the software development process when OSS components are exploited in order to ensure software technical quality and business objectives such as the reduction of Total Cost of Ownership (TCO).…”

“…In the same line the concept of Key Risk Indicators is introduced in [7] [19] as metrics taken from the operations of a company or a particular business unit, which are monitored closely in order to enable an immediate response by the risk managers to evolving risks. The important point here is that of deriving insights on conceptual linkages between risk events, indicators and measurements from the environment.…”

“…The important point here is that of deriving insights on conceptual linkages between risk events, indicators and measurements from the environment. Methodological as well as theoretical questions need to be answered to derive risk related insights from measurable data as described in [19][21] [22] such as, the indicators to define for measuring risk events, how to operationalise an indicator into one or more specific metrics for measurement and the predictive ability of measurements related to risks events needs to be validated.…”