“…E-government is seen as a necessary tool for improved governance especially in developing countries, where corruption in government is perceived to be high (Bal, Biricik, & Sari, 2015;Gupta & Jana, 2003;Mistry & Jalal, 2012). It is thought that E-governments in developing countries have the potential of improving quality of government services to citizens as well as government-citizen interactions (Basu, 2004;Malik, Shuqin, Mastoi, Gul, & Gul, 2016;Ndou, 2004).…”