An Empirical Evaluation of Requirements Elicitation from Business Models through REMO Technique

Mendonça, Jônatas Medeiros de; Moura, Pedro Garcêz de; Evangelista, Weudes; Martins, Hugo Ferreira; Reis, Rafael; Canedo, Edna Dias; Bonifácio, Rodrigo; Silva, Carla T. L. L.; Wanderley, Fernando

doi:10.5220/0006310803240332

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“…Thus, requirements elicitation and specification need to be aligned with business needs in order to meet stakeholder expectations (Ferrari et al, 2021;Karhapää et al, 2021;Montgomery et al, 2022). Therefore, the traditional approach to eliciting requirements through interviews, questionnaires, workshops, and prototyping, is being replaced or complemented by techniques in which the requirements elicitation occurs more precisely to the process in which the software will act (Canedo & da Costa, 2018;de Mendonça et al, 2017;de Sá Mussa et al, 2018;Leão et al, 2019).…”

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confidence: 99%

Business Process Modeling Supporting the Requirements Elicitation of an Audit System

Canedo

Bandeira

Gonçalves

et al. 2023

International Journal of Electronic Government Research

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Requirements elicitation is a highly relevant part of the software development process. Due to the several techniques that exist to perform it, it is necessary to understand the complexity of this activity for it to be well performed, thus ensuring the quality of the final product. In addition, it is also worth emphasizing that the existence of well-defined processes is essential for the stakeholders' needs to be correctly identified in the initial stages of the software development process. This paper presents an experience report of the requirements elicitation and business process modeling teams. The teams used the best practices and reference frameworks to understand, model, and perform business process enhancements to the Brazilian Unified Health System General Audit Office (AUDSUS) audit system by using the business process model and notation (BPMN). Thus, all software requirements were specified based on the modeled business processes, providing a faster software development process and a more efficient information flow between stakeholders and the teams involved.

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