An Empirical Study to Investigate the Impact of Communication Issues in GSD in Pakistan’s IT Industry

Ammad, Ghana; Janjua, Uzair Iqbal; Madni, Tahir Mustafa; Cheema, Muhammad Faisal; Raza, Basit

doi:10.1109/access.2019.2953008

Cited by 25 publications

(52 citation statements)

References 94 publications

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“…face-to-face) among distributed teams is very low. In the GDAD environment, the work is split across distributed sites which slows the work down [13], [47]. Therefore, there is a need for other techniques to enhance active communication.…”

Section: A Gdad Active Communication: Efficiency and Effectivenessmentioning

confidence: 99%

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An Empirical Investigation of Geographically Distributed Agile Development: The Agile Enterprise Architecture is a Communication Enabler

Alzoubi

Gill

2020

IEEE Access

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Agile software development performance depends on active communication. Active communication is an arduous task when agile teams are geographically distributed. Agile enterprise architecture was reported to enhance such active communication and performance. There is little empirical evidence on how agile enterprise architecture can enhance communication and performance of geographically distributed software development. This paper contributes to this research gap by empirically examining the relationships between agile enterprise architecture, active communication, and performance (on-time completion, on-budget completion, software functionality, and software quality). Using a quantitative data analysis approach, the PLS results of survey responses of 160 research participants suggest that agile enterprise architecture has positive effects on active communication, on-budget completion, functionality, and quality. The results also indicate that communication efficiency has positive effects on on-time and on-budget completion; while communication effectiveness has positive effects on functionality, quality, and on-budget completion. INDEX TERMS Agile software development, agile enterprise architecture, active communication, geographically distributed software development, partial least square.

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Section: A Gdad Active Communication: Efficiency and Effectivenessmentioning

confidence: 99%

“…Despite the abovementioned lucrative benefits, GDAD also involves many challenges [8], [9], especially communicationrelated challenges [10]- [13]. The Comprehensive Human Appraisal for Originating Software (CHAOS) report is a…”

Section: Introductionmentioning

confidence: 99%

An Empirical Investigation of Geographically Distributed Agile Development: The Agile Enterprise Architecture is a Communication Enabler

Alzoubi

Gill

2020

IEEE Access

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“…Ability to collaborate with multiple teams in different time zones [35,31,28] SC82. Ability to share information and knowledge in teams [7,2,37,38,18] SC83. Ability to organise meetings and brainstorming sessions [7] SC84.…”

Section: Research Methodologiesmentioning

confidence: 99%

Software Engineer Competencies in Global Software Development: An Indonesian Perspective

2022

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Indonesia, as a country with great potential, should become an active Global Software Development (GSD) player. This study aims to identify and rank software engineers' competencies when working in a GSD environment. Having gathered competencies with a literature study, we then compiled the hierarchy of competencies, questionnaires and data processing using the Analytic Hierarchy Process. We involved Indonesia's experts in giving a portrait of the potential for global software engineers in Indonesia. From the research results, we obtained 40 competencies along with their ranking and clustering. We conclude that software engineers must master both hard and soft competencies by paying attention to the ranking and clustering generated in this study. This research is useful for practitioners, the Indonesian government and other countries to prioritise software engineer competencies. Further, it is useful for developed countries, as GSD clients, to see a portrait of software engineers' competence in Indonesia.

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“…Ammad et al [43] proposed a theoretical framework based on multiple communication challenges only. The framework does not highlight all possible communication challenges as some commonly faced communication challenges were not addressed.…”

Section: Figure 4 Validation Process Of the Proposed Conceptual Modelmentioning

confidence: 99%

A Conceptual Model to Address the Communication and Coordination Challenges During Requirements Change Management in Global Software Development

et al. 2021

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Global Software Development (GSD) is expanding quickly all around the world because of the various advantages offered to the customers, vendors, and other stakeholders involved in software project development. However, GSD is not a simple process as it faces multiple challenges that arise due to the mismanagement of the communication and coordination process. Meanwhile, Requirements Change Management (RCM) is a tedious and high resource-consuming process in GSD, which is further negatively affected by the poorly managed communication and coordination mechanisms. Multiple research studies have presented various theoretical and conceptual models to overcome the challenges during RCM in the GSD context. However, the existing methodologies lack in handling the communication and coordination challenges during the RCM process in the GSD context. In the literature, the researchers have concluded that a conceptual model can effectively reduce the communication and coordination challenges during RCM in GSD. Inspired by this, the current work aims at proposing a conceptual model to overcome and mitigate the communication and coordination challenges, while ensuring the effective requirement changes at offshore software development sites. Moreover, it would help the multiple stakeholders in understanding and managing the necessary resources before initiating the RCM process. To validate the proposed conceptual model, we have conducted a questionnaire-based survey to procure the results from the industrial experts working in the GSD domain. After analyzing the obtained results, we found that the proposed conceptual model is effective to handle the communication and coordination challenges up to 87%. In addition, almost 87% of the experts have agreed upon the correctness, identified challenges, and the mitigation practices in the proposed conceptual model necessary to improve the RCM process in the GSD context. Furthermore, it was observed that 75% of the experts also agreed upon the practical implementation of the proposed conceptual model in the software development industry to observe the heuristic performance of the proposed conceptual model. INDEX TERMSGlobal software development; Requirements change management; Communication challenges; Mitigation practices; Conceptual model. I.

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An Empirical Study to Investigate the Impact of Communication Issues in GSD in Pakistan’s IT Industry

Cited by 25 publications

References 94 publications

An Empirical Investigation of Geographically Distributed Agile Development: The Agile Enterprise Architecture is a Communication Enabler

An Empirical Investigation of Geographically Distributed Agile Development: The Agile Enterprise Architecture is a Communication Enabler

Software Engineer Competencies in Global Software Development: An Indonesian Perspective

A Conceptual Model to Address the Communication and Coordination Challenges During Requirements Change Management in Global Software Development

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