An evaluation of an australian youth work programme

Viney, Linda L.

doi:10.1080/00050068108254414

Cited by 6 publications

References 14 publications

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Experiences of volunteer telephone counselors: A comparison of a professionally oriented and a nonprofessionally oriented approach to their training

Viney

1983

J. Community Psychol.

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To compare the effects on counseling experience of two different training programs, three counseling reports from each member of two groups of volunteer telephone counselors were content analysed. As predicted, the counselors working in the agency using the nonprofessional approach proved to communicate more anxieties and depressive feelings and also positive feelings and feelings of competence than those working with the professional approach. They also appeared to be more aware of the social networks within which they were operating. The views of their callers which each group presented were also different, although the types of calls they received were not. The volunteer counselors in the nonprofessionally oriented program described their callers as less anxious and less helpless than did those in the professionally oriented program. These differences were related to the emphasis on informal selection procedures, gut‐level spontaneity, and the peer relationships among “insiders” which appeared to characterize the nonprofessional approach. This was contrasted with the formalized selection procedures, standardized counseling techniques based on professional models, and asymmetrical relationships among “outsiders” which characterized the professional approach to volunteer counselors.

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Experiences of volunteer telephone counselors: A comparison of a professionally oriented and a nonprofessionally oriented approach to their training

Viney

1983

J. Community Psychol.

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“They call you a dole bludger”: Some experiences of unemployment

Viney

1985

J. Community Psychol.

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The responses of 100 unemployed people to an open‐ended question about their current experiences were content analyzed to yield assessments of their current experiences. The experiential elements of Set 1 were uncertainty, anxiety, depression, anger (directly and indirectly expressed), good feelings, helplessness, competence, and alienation. Set 2 consisted of an expansion of the anxiety element, and Set 3, of the alienation element. When their scores were compared with those of a relatively low stress group, on the one hand, and a relatively high stress group, on the other, a pattern of emotional reaction to unemployment was identified. They exhibited more anxiety, depression, anger (directly expressed), helplessness but also competence, and alienation (Set 1). They also revealed more loneliness, guilt, and shame than the others (Set 2). Their alienation proved to extend across all types of relationships measured (Set 3). The relevance of demographic factors, financial responsibilities and unemployment‐related variables in predicting patterns of reaction to unemployment was also examined. The reaction of younger unemployed people was dominated by anxiety and directly expressed anger which were not so prominent for older people. Young girls experienced much loneliness and shame, not found in older men. Age and sex proved to be important factors, as did financial responsibilities. Unemployed people with dependent children and greater rental commitments showed much alienation as well as anxiety and anger. Employment‐related factors, such as length of unemployment, did not appear to be related to any particular pattern of reaction.

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Using Constructivist‐oriented Content Analysis Scales

Viney

Caputi

2011

Personal Construct Methodology

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An evaluation of an australian youth work programme

Cited by 6 publications

References 14 publications

Experiences of volunteer telephone counselors: A comparison of a professionally oriented and a nonprofessionally oriented approach to their training

Experiences of volunteer telephone counselors: A comparison of a professionally oriented and a nonprofessionally oriented approach to their training

“They call you a dole bludger”: Some experiences of unemployment

Using Constructivist‐oriented Content Analysis Scales

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