An evaluation of general practice websites in the UK

Howitt, Alistair

doi:10.1093/fampra/19.5.547

Cited by 22 publications

(14 citation statements)

References 10 publications

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“…Others suggest that the problem is that it is unclear what kind of services healthcare consumers want and uncertain how best to provide these services. 27,28 What is clear is that the future of e-health is critically dependent on developing a clear understanding of consumers ' attitudes towards -and perceptions of -the service. Only then can e-health offerings be developed that match consumers ' needs and wants; a prerequisite for successful service delivery.…”

Section: The Perilsmentioning

confidence: 99%

Fulfilling the promise: A model for delivering successful online health care

Jung¹,

Berthon²

2009

J Med Market

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Ageing populations and runaway health costs are challenging governments and tax payers across the developed world. E-health has been trumpeted as a potential saviour. Yet delivery has been patchy, consumer reaction mixed and adoption slow: the jury is still very much out on e-health. Part of the problem may be that research has tended to focus on the technology rather than the user and on the product rather than the service. Moreover, the exploratory studies on use have lacked theoretical grounding so that we know that things are not working – we just do not know why. This is where this research contributes. In this article we review the potential benefits and pitfalls of e-health, and drawing on the technological acceptance literature to develop a theory-based model of e-health acceptance. Our model is a step towards providing the answer to the question of why e-health fails and how it can be made to work.

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Section: The Perilsmentioning

confidence: 99%

Fulfilling the promise: A model for delivering successful online health care

Jung¹,

Berthon²

2009

J Med Market

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“…Die Häufigkeit der Angaben "Praxisanschrift" und "Telefonnummer" (knapp 100 %) sowie "Sprechstunde" (ca. 90 %), die in etwa Inhalt und Umfang eines Praxisschildes abdecken, fanden sich etwas häufiger als in vergleichbaren deutschen und englischen Arbeiten [2,17]. Mehr als die Hälfte der Patienten wünscht sich Angaben zu Qualitätszertifikaten sowie Angaben zu Schwerpunkten und Spezialisierungen [1], in Bezug auf Zertifizierungen machen 5 % der Praxen hierzu Angaben, in Bezug auf Zusatzqualifikationen 20 %.…”

Section: Die Websiteszentrale Ergebnisse Mit Blick Auf Die Einzelkritunclassified

Internetauftritte niedergelassener Neurologen, Psychiater und ärztlicher Psychotherapeuten

et al. 2013

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“…Some assessment frameworks were proposed for specific assessment purposes, such as assessing medical Web sites [Howitt et al 2002]. The current study assesses commercial Web sites from a general user's perspective.…”

Section: Proposing a Fuzzy Assessment Modelmentioning

confidence: 99%

Using a fuzzy classification approach to assess e-commerce Web sites

Zhou

Huang

2009

ACM Trans. Internet Technol.

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E-commerce Web site assessment helps determine whether a corporation's Web site is effectively designed to meet its business needs and whether the investment in Web sites is well justified. Due to the complexity of commercial Web sites that may include hundreds of Web pages for many big corporations, there may inevitably exist uncertainties when human assessors express their subjective judgments in assessing e-commerce Web sites. Fuzzy set theory is widely used to model uncertain and imprecise information in applications. Prior studies in e-commerce Web site assessment identified some key factors to assess commercial Web sites by using a numeric assessment scale that may not be effective and efficient in modeling uncertainty. This study intends to propose an e-commerce Web site assessment framework using a fuzzy classification approach. Based on this framework, a Web-based e-commerce assessment system was designed and developed, which can provide online assessment services to corporations on evaluating their commercial Web sites. An empirical investigation into assessing commercial Web sites of the top 120 Fortune Corporations of the USA was conducted using the developed online assessment system to demonstrate the usefulness of the proposed framework. Research findings and implications are discussed.

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An evaluation of general practice websites in the UK

Cited by 22 publications

References 10 publications

Fulfilling the promise: A model for delivering successful online health care

Fulfilling the promise: A model for delivering successful online health care

Internetauftritte niedergelassener Neurologen, Psychiater und ärztlicher Psychotherapeuten

Using a fuzzy classification approach to assess e-commerce Web sites

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