Around the world volunteers and non-professionals collect data as part of environmental citizen science projects, collecting wildlife observations, measures of water quality and much more. However, where projects allow flexibility in how, where, and when data are collected there will be variation in the behaviour of participants which results in biases in the datasets collected. We develop a method to quantify this behavioural variation, describing the key drivers and providing a tool to account for biases in models that use these data. We used a suite of metrics to describe the temporal and spatial behaviour of participants, as well as variation in the data they collected. These were applied to 5,268 users of the iRecord Butterflies mobile phone app, a multi-species environmental citizen science project. in contrast to previous studies, after removing transient participants (those active on few days and who contribute few records), we do not find evidence of clustering of participants; instead, participants fall along four continuous axes that describe variation in participants' behaviour: recording intensity, spatial extent, recording potential and rarity recording. Our results support a move away from labelling participants as belonging to one behavioural group or another in favour of placing them along axes of participant behaviour that better represent the continuous variation between individuals. Understanding participant behaviour could support better use of the data, by accounting for biases in the data collection process. Human activities are causing changes in biodiversity at both global and local scales 1. Climate change, land use change, and globalisation have led to wide scale loss of biodiversity 2 and the translocation of species around the globe 3 , with negative impacts on ecosystem functioning 4,5. Citizen science offers a mechanism to monitor the status and change of biodiversity, identify drivers of change, and report on progress in reversing declines 6. Citizen science engages volunteers and non-professionals in scientific research 7 and has grown and diversified rapidly in recent years, due in part to technological advances 8,9. It provides benefits both in the engagement of people and in the cost-effective collection of environmental data 10 and so offers a mechanism for large scale and long term data collection that would not be practical otherwise. Citizen science data are increasingly used to understand large scale processes in ecological and conservation biology such as the impacts of climate change 11,12 , pesticides 13 , invasive species 14,15 , and poaching 16. The diversity of citizen science projects is exemplified by projects that focus on the recording of wildlife observations. These projects range from highly structured recording schemes that require taxonomic expertise to participate, to simple opportunistic projects that encourage mass participation 17-19. Allowing flexibility in the data collection process allows participants to choose how they engage with a project. This has...