2017
DOI: 10.1016/j.tele.2016.04.002
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An experiment comparing grids and item-by-item formats in web surveys completed through PCs and smartphones

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Cited by 23 publications
(36 citation statements)
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“…This study will also investigate whether the effect of the question format is moderated by the survey device and in particular mobile devices. Some studies have examined the matrix question among mobile respondents, and they show somewhat mixed results in completion time, item nonresponse, and response distribution (e.g., see Couper & Peterson, 2016;de Bruijne & Wijnant, 2013;Lattery, Bartolone, & Saunders, 2013;Peterson, Mechling, LaFrance, Swinehart, & Ham, 2013Revilla, Toninelli, & Ochoa, 2016. Given the smaller screen size of mobile devices compared to computers, responding to a matrix question may require more scrolling (both horizontal and vertical, depending on the size of the matrix), zooming, and pinching than for a item-by-item question and hence can be more challenging.…”
Section: The Current Studymentioning
confidence: 99%
“…This study will also investigate whether the effect of the question format is moderated by the survey device and in particular mobile devices. Some studies have examined the matrix question among mobile respondents, and they show somewhat mixed results in completion time, item nonresponse, and response distribution (e.g., see Couper & Peterson, 2016;de Bruijne & Wijnant, 2013;Lattery, Bartolone, & Saunders, 2013;Peterson, Mechling, LaFrance, Swinehart, & Ham, 2013Revilla, Toninelli, & Ochoa, 2016. Given the smaller screen size of mobile devices compared to computers, responding to a matrix question may require more scrolling (both horizontal and vertical, depending on the size of the matrix), zooming, and pinching than for a item-by-item question and hence can be more challenging.…”
Section: The Current Studymentioning
confidence: 99%
“…In this section, we synthesize in a very concise way the 10 main findings of this experiment. For further details about the experiment and/or the results, we refer to Revilla and Ochoa (2015), Toninelli and Revilla (2016) and Revilla et al (2017). The main findings are the following:…”
Section: The 10 Main Findingsmentioning
confidence: 87%
“…Despite the compact form of item presentation, single-item measurement combined with the battery format of the question can undermine reliability of response (Revilla, Toninelli, and Ochoa 2017;Couper, Traugott, and Lamias 2001;Toepel and van Soest 2009). It may reduce the cognitive effort made by those responding (De Leeuw, Hox, and Dillman 2012) and increase the difficulty of answering for respondents who find it difficult to keep the instructions in mind, and pay less attention to the differences in specific items (Callegaro, Shand-Lubbers, and Dennis 2009), increasingly so with larger lists of items (Couper et al 2013).…”
Section: Battery Format Of Questionmentioning
confidence: 99%