An explorative qualitative study into Egyptian patients’ satisfaction with physiotherapy management of low back pain

Ali, Nancy

doi:10.1016/j.physio.2016.10.061

Cited by 1 publication

(2 citation statements)

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“…Since Ghana’s population is about 28.21 million with about 200 physiotherapists (25–26), continuity of care might pose a challenge within most areas of physiotherapy practice. Ali (27) found that outcomes of therapy, not necessarily recovery, influenced patient satisfaction. Especially, for inpatients with chronic diseases, recovery might not be a yardstick against which patients measure satisfaction.…”

Section: Discussionmentioning

confidence: 99%

“…There are variations in patients’ views about being involved in treatment decisions, with some of these variations culturally situated. While some view the therapist as “the expert,” and therefore wield confidence in them to take decisions pertaining their health (27), others regard having a say in the decision-making process pertinent (12). Irrespective of the uncertainty about whether therapists involved study participants in decision-making, satisfaction scores were high.…”

Section: Discussionmentioning

confidence: 99%

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Patients’ Satisfaction With Inpatient Orthopedic Physiotherapy Services at a Tertiary Hospital in Ghana

Ampiah

Ahenkorah

Karikari

2018

Journal of Patient Experience

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Background: Although assessing patient satisfaction ensures quality assurance, compliance, and better effects of therapy, patient satisfaction studies are lacking within the Ghanaian physiotherapy domain. Objective: To ascertain patients' satisfaction with physiotherapy services and evaluate factors that influence satisfaction levels at the trauma and orthopedic directorate of Komfo Anokye Teaching Hospital. Method: A cross-sectional survey was done, and systematic random sampling was used to recruit participants. One-hundred twenty (120) patients participated in the study. Data were collected using an adapted structured patient satisfaction questionnaire. Data obtained were analyzed using SPSS version 24. Descriptive statistics and nonparametric tests were performed. Results: The mean age of participants was 39.9 + 15.8 years. They comprised 48 (40%) females and 72 (60%) males. The most common cause of patient admission was road traffic accident (71.7%). All dimensions of satisfaction assessed were highly rated (>90%). Majority of the participants reported that they were satisfied (95.7%) and compliant (91.6%) with the physiotherapy treatment. Respect shown by therapist (98%) and courtesy and friendliness (97%) were the most rated indices; however, some respondents had uncertainties pertaining to patient involvement in decision-making. The majority of participants also reported that due to their satisfaction, compliance came naturally (75.9%) and reported compliance had a significant association with satisfaction (P ¼ .02). Age was also found to influence satisfaction (P ¼ .04). Conclusion: Patient satisfaction with physiotherapy services rendered at the inpatient facility was high, and satisfaction reportedly translated into ease with compliance.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%