2018
DOI: 10.1177/2374373518793144
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Patients’ Satisfaction With Inpatient Orthopedic Physiotherapy Services at a Tertiary Hospital in Ghana

Abstract: Background: Although assessing patient satisfaction ensures quality assurance, compliance, and better effects of therapy, patient satisfaction studies are lacking within the Ghanaian physiotherapy domain. Objective: To ascertain patients' satisfaction with physiotherapy services and evaluate factors that influence satisfaction levels at the trauma and orthopedic directorate of Komfo Anokye Teaching Hospital. Method: A cross-sectional survey was done, and systematic random sampling was used to recruit participa… Show more

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Cited by 21 publications
(25 citation statements)
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References 24 publications
(52 reference statements)
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“…However, those with high anxiety levels were less satisfied with the physiotherapist. This result was similar to the current literature ( 37 ). Because physiotherapy sessions were longer than the other health professionals applications at once.…”
Section: Discussionsupporting
confidence: 93%
“…However, those with high anxiety levels were less satisfied with the physiotherapist. This result was similar to the current literature ( 37 ). Because physiotherapy sessions were longer than the other health professionals applications at once.…”
Section: Discussionsupporting
confidence: 93%
“…► Patient satisfaction with physiotherapy care will be measured using a modified version of a previously established questionnaire for hospital inpatients receiving inpatient orthopaedic physiotherapy care. 33 The original questionnaire consists of 17 items/statements on physiotherapy care. The patient rates their agreement with each statement on a 5-point Likert scale ranging from 1 (strongly agree) to 5 (strongly disagree).…”
Section: Acceptabilitymentioning
confidence: 99%
“…Other determinants of patient satisfaction include convenience and access to physiotherapy facilities, such as location, parking, wait times, and administrative procedures (11)(12)(13). Furthermore, patient satisfaction may be mediated by sociodemographic variables such as gender, age, education, and psychosocial factors (14,15).…”
Section: Introductionmentioning
confidence: 99%