An Exploratory Approach Towards Fashion E-tail

Bozzi, Carolina; Neves, Marco; Mont’Alvão, Cláudia

doi:10.1007/978-3-030-55307-4_8

Cited by 4 publications

(8 citation statements)

References 16 publications

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“…The first group of interviews consisted of twenty-four women, from 25 to 47 years old (M = 34.8, SD = 6.6), 92% have bought clothes online (Table 1). Interviews took place from 3 May to 2 October 2019 (See [3] for complete results). Our main findings suggest that there is a general lack of trust in online shopping.…”

Section: Exploratory Interviews With Usersmentioning

confidence: 99%

“…There are still people who do not feel comfortable buying clothes online, size and fit are the main reasons. Besides, lack of clear information results in low levels of confidence [51], and the different size tables adopted by apparel companies are a barrier for some users [3]. Our results led us to conduct interviews with e-commerce specialists.…”

Section: Exploratory Interviews With Usersmentioning

confidence: 99%

“…We conducted our study in four steps: (1) exploratory interviews with twenty-four users [3]; (2) semi-structured interviews with thirteen e-commerce specialists; (3) semistructured interviews with six logistics specialists, and (4) directed storytelling sessions with twenty-six users. We used MAXQDA software to carry out content and thematic analyses.…”

Section: Introductionmentioning

confidence: 99%

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Fashion E-Tail and the Impact of Returns: Mapping Processes and the Consumer Journey towards More Sustainable Practices

2022

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The purpose of this study is to trace the processes behind the elaboration of the product page and map the shopping journey to identify ways to reduce returns. This is a qualitative study conducted in three stages: exploratory interviews with users, semi-structured interviews with e-commerce and logistics specialists, and directed storytelling sessions with users. Our findings indicate that the e-commerce specialists are not fully aware of the impacts caused by the high return rates, and product presentation pages are therefore not elaborated to provide users with all the information necessary to make accurate purchases. Sellers should improve product presentation pages to increase product knowledge by providing tools to enhance quality mental imagery. Additionally, sellers should inform consumers of the impact of their shipping options and returning habits. There are ways to optimize logistics processes to reduce the environmental impact. Prior research has addressed these issues separately. Besides, have addressed mental imagery to increase sales. This study brings a holistic approach and brings mental imagery as a tool to provide users with more information about a product.

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Section: Exploratory Interviews With Usersmentioning

confidence: 99%

Section: Exploratory Interviews With Usersmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Fashion E-Tail and the Impact of Returns: Mapping Processes and the Consumer Journey towards More Sustainable Practices

2022

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“…This approach is often used to identify problems that have yet to be studied clearly and provide possible solutions. The result of such a study is to provide significant insights into a given situation, and although not generalisable, it can provide possible thematised explanations that may assist in future research (Bozzi et al, 2020;Tripathi et al, 2019). More importantly, for this study, such an approach may greatly assist in planning for disseminating disaster construction knowledge in rural areas of Pakistan.…”

Section: Qualitative Datamentioning

confidence: 96%

“…Through a descriptive-exploratory approach, this study employed the technique of semi-structured qualitative research through the use of data gathered at interviews, similar to the data collection conducted by (Bozzi et al, 2020). The emergent data may have sufficient exploratory depth to describe the topic in such conversations.…”

Section: Qualitative Datamentioning

confidence: 99%

Improving Housing Resilience through Disaster Knowledge Management (DKM) Assessment

Shaikh

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The application of best practices in disaster construction knowledge is a means of significantly improving housing resilience. This is essential to support a transition from vulnerability toward resilience. Nevertheless, there are currently recognised standards for best practices in rural construction. Due to a lack of expertise in Disaster Knowledge Management (DKM), Pakistan has a significant barrier to implementing safe building practices in construction activities, thereby, its efforts to strengthen its disaster resilience, particularly with earthquakes. In this context, effective utilisation of available and feasible Knowledge Transfer (KT), particularly in rural areas, can help solve the need to construct long-term disaster-resilient housing. This research investigation identified that DKM is essential in capacity building and technical knowledge transmission relating to seismic guidelines to improve housing resilience. A theoretical framework was developed, focused primarily on the post-2005 rural reconstruction mechanism and identifying key challenges in disseminating seismic guidelines effectively to rural construction practices. The study examines the potential for improving housing resilience from a disaster knowledge perspective that effectively responds to the challenges of applying best building practice guidelines. The research utilises a pragmatic constructivism paradigm and a mixed-method research approach. An extensive field survey was conducted alongside separate expert interviews and empirical qualitative and quantitative data triangulation analysis.The findings support the creation of a KT framework for rural housing construction as a significant means of disaster mitigation and recovery planning. The approach can assist rural communities in reducing losses and improving response and recovery, thereby improving housing resilience and lowering vulnerabilities. The research is intended to contribute usefully to dealing with future disaster situations in earthquake-prone regions. It aims to do so by suggesting how resilient and sustainable societies can be achieved through effective knowledge transmission management in organisations, institutions, communities, and local construction workers. This research seeks to make an original contribution by developing a DKM framework by identifying key challenges that need to be addressed to rural construction best practices, generally, but particularly in the Pakistan context.

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Usability and User Experience on Secondhand Fashion Digital Platforms: A Comparative Study

Dourado

2023

(OBS*)

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With the fashion industry's negative impact already widely acknowledged, we've seen new ways of consuming and investing in the circular economy system. After establishing the importance of new technologies in today's fashion consumption, the spotlight is now on the role of e-commerce in the advent of circularity. This article presents a comparative analysis on four second-hand fashion e-commerce websites available in Portugal, with the goal of understanding the importance of usability and user experience for e-business and identifying the best and worst interaction design practices. With implications for academia as well as the fashion and communication industries, this study demonstrates that the analyzed platforms do not have structural issues, becoming examples to be considered for their good performance – which may be the cause for increased interest in the circular economy – and exposing guidelines for future research.

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An Exploratory Approach Towards Fashion E-tail

Cited by 4 publications

References 16 publications

Fashion E-Tail and the Impact of Returns: Mapping Processes and the Consumer Journey towards More Sustainable Practices

Fashion E-Tail and the Impact of Returns: Mapping Processes and the Consumer Journey towards More Sustainable Practices

Improving Housing Resilience through Disaster Knowledge Management (DKM) Assessment

Usability and User Experience on Secondhand Fashion Digital Platforms: A Comparative Study

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