An exploratory study of reverse exchange systems used for medical devices in the UK National Health Service (NHS)

Xie, Ying; Breen, Liz; Cherrett, Tom; Zheng, Dingchang; Allen, Colin James

doi:10.1108/scm-07-2015-0278

Cited by 17 publications

(16 citation statements)

References 64 publications

(82 reference statements)

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“…A study of the reverse exchanges in healthcare sector is discussed by Xie et al (2015). Through case study analysis and comparison their work aims to investigate the scale and use of Information Communication Technology (ICT) in managing medical devices in the National Health Service (NHS), with a focus on Reverse Exchange (RE) systems.…”

Section: Introduction To Special Issue Papersmentioning

confidence: 99%

Managing reverse exchanges in service supply chains

2016

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Section: Introduction To Special Issue Papersmentioning

confidence: 99%

Managing reverse exchanges in service supply chains

2016

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“…Similarly, whether to implement a technology is up to each hospital to decide and may differ depending on the focus areas of the hospital (Xie et al, 2016).…”

Section: Factors Impacting Technology Adoption In Hospital Bed Logistmentioning

confidence: 99%

“…DiscussionThe benefits realized from a technology differ between companies(Xie et al, 2016); what is right for one company may not be right for others. The state of a process and the…”

mentioning

confidence: 99%

Factors impacting technology adoption in hospital bed logistics

Feibert

Jacobsen

2019

IJLM

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“…Remanufacturing as part of RE lacks practical research and Junior and Filho (2012) found mostly theoretical studies in their review of the literature. Xie et al (2016) and Breen, Xie and Cherrett (2016) have the most pioneering papers on RE of medical devices so far with a limited number of other studies for specific types of equipment such as wheelchairs (Chouinard et al, 2009).…”

Section: Reverse Exchangementioning

confidence: 99%

Reverse exchange of healthcare devices: the case of hearing aid equipment in the UK

Cole

Lindsay

Barker

2018

Production Planning & Control

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Reverse exchange (RE) in dealing with the return, recycle and reuse of products is receiving a growing focus. When properly handled, RE in healthcare can deliver an economic benefit of cost minimisation and has extensive positive impacts on both human health and the environment (Li and Olorunniwo, 2008) but to date, RE research is mostly limited to pharmaceutical return. This paper investigates the potential for RE benefits in the UK National Health Service (NHS) supply chain for medical devices. Hearing aids supplied to adults with hearing loss are used as an illustrative example. This research applied a consensus approach through the use of dispersed nominal groups in order to obtain qualitative data on information, barriers, solutions and priorities to support findings. Findings illustrate that the end user behaviour of returning the device, and the requirement by NHS Procurement for manufacturers to meet RE targets are secondary to the importance of audiology departments who have the autonomy to design RE processes and successfully implement initiatives. A schematic highlighting the information and materials flow of the supply chain and the barriers and facilitators to RE is presented for hearing aid devices with potential for transferability to other small medical device supply chains.

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An exploratory study of reverse exchange systems used for medical devices in the UK National Health Service (NHS)

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Cited by 17 publications

References 64 publications

Managing reverse exchanges in service supply chains

Managing reverse exchanges in service supply chains

Factors impacting technology adoption in hospital bed logistics

Reverse exchange of healthcare devices: the case of hearing aid equipment in the UK

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